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Paula Frenette

New Hampshire - Portsmouth

1 New Hampshire Avenue, Suite 125

Portsmouth, NH 03801


About Paula

As a Senior Loan Officer, Paula brings over 20 years of experience in residential mortgage lending, with an impressive resume. In 2016, she was awarded Affiliate of the Year for the Strafford County Board of REALTORS and added Affiliate of the Year for the Seacoast Board of REALTORS in 2017. With previous employers, Paula had been a member of both the President’s Club and Chairman’s Club and she’s well on her way to achieving those goals at Embrace!

Paula is passionate about lending, doing the right thing for her customers, and making certain her loans close smoothly and on time. She has a well-rounded knowledge of what is needed to get the loan closed and was the exclusive Loan Officer for the City of Portsmouth Hometown Program for six years. Paula has also been a volunteer speaker for the HUD Certificate program offered to first-time home buyers with the Housing Partnership in Portsmouth. Through this program, she has helped many home buyers fulfill their dreams of home ownership.

Outside of work, Paula is very involved in the community. As a member of both the Strafford County Board of REALTORS and the Seacoast Board of REALTORS, she has helped with many events that give back to the community including chairing a charity golf event that raised over $40,000 for local charities and scholarships; volunteering time at her local food pantry and soup kitchen; She chaired annual events For Gather, (formerly Seacoast Family Food Pantry) that collected over 15,000 pounds of food, along with over $6,000 in grocery gift cards and cash. In addition, for the last five years, she has chaired a food drive in Strafford County that helped to fill the shelves in 12 more food pantries. For Helping Hands, Paula sews blankets for the homeless, and sews and crochets baby blankets that go to Doctors Without Borders, as well as to Boston Hospitals, to be given to families with newborns in need. Besides being an overall top performer in mortgage lending and volunteering, Paula is a former chef of twenty years and holds an Associates of Science Degree in Culinary Arts as a trained chef from Johnson and Wales University.

Watch a video Testimonial

98% Customer Satisfaction Rating
Zillow 5 star rating
Inc 5000 Fastest Growing companies
Scotsman Guide Top Lender


  • 5.0

    5.0 Survey completed on February 28, 2021

    Review By June S. for Paula Frenette

    Completed transaction in February 2021

    Paula is professional and friendly. She doesn’t push you into something you don’t want. I would recommend Paula to my friends and family.

  • 5.0

    5.0 Survey completed on February 20, 2021

    Review By Rachel B. for Paula Frenette

    Completed transaction in February 2021

    From the first time we spoke, I just knew that she was the person I needed. I always need to know everything, and Paula definitely kept me posted at all times and never seemed to mind my frequent questions or calls. Paula is extremely knowledgeable and thorough. It was like she wanted this house for me as much as I did. With this being my first venture at buying a place on my own, I was unsure about the process. She answered all my questions and then some. I have complete trust in her!

  • 5.0

    5.0 Survey completed on February 17, 2021

    Review By Kent M. for Paula Frenette

    Completed transaction in February 2021

    Paula understands that the mortgage process is time sensitive, and did her best to keep us on track. We were always in the information loop. She was an excellent liaison between all parties involved. Paula is also very personable, and was a pleasure to work with. She made a process that is potentially anxiety producing smooth and easy. We would definitely recommend her services!

  • 5.0

    5.0 Survey completed on January 25, 2021

    Review By Nancy R. for Paula Frenette

    Completed transaction in January 2021

    Excellent communication; very knowledgeable. I would definitely refer Paula to others as she gets the job done! 4 THUMBS UP!!!!

  • 5.0

    5.0 Survey completed on January 08, 2021

    Review By Michael F. for Paula Frenette

    Completed transaction in December 2020

    This woman was amazing. Customer service was available at all hours of the day and evening. Made me wonder if the company ever let her sleep.

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