Paula Frenette

New Hampshire - Portsmouth

03801

1 New Hampshire Avenue, Suite 125

Portsmouth, NH 03801

800-333-3004

About Paula

As a Senior Loan Officer, Paula brings over 20 years of experience in residential mortgage lending, with an impressive resume. In 2016, she was awarded Affiliate of the Year for the Strafford County Board of REALTORS and added Affiliate of the Year for the Seacoast Board of REALTORS in 2017. With previous employers, Paula had been a member of both the President’s Club and Chairman’s Club and she’s well on her way to achieving those goals at Embrace!

Paula is passionate about lending, doing the right thing for her customers, and making certain her loans close smoothly and on time. She has a well-rounded knowledge of what is needed to get the loan closed and was the exclusive Loan Officer for the City of Portsmouth Hometown Program for six years. Paula has also been a volunteer speaker for the HUD Certificate program offered to first-time home buyers with the Housing Partnership in Portsmouth. Through this program, she has helped many home buyers fulfill their dreams of home ownership.

Outside of work, Paula is very involved in the community. As a member of both the Strafford County Board of REALTORS and the Seacoast Board of REALTORS, she has helped with many events that give back to the community including chairing a charity golf event that raised over $40,000 for local charities and scholarships; volunteering time at her local food pantry and soup kitchen; She chaired annual events For Gather, (formerly Seacoast Family Food Pantry) that collected over 15,000 pounds of food, along with over $6,000 in grocery gift cards and cash. In addition, for the last five years, she has chaired a food drive in Strafford County that helped to fill the shelves in 12 more food pantries. For Helping Hands, Paula sews blankets for the homeless, and sews and crochets baby blankets that go to Doctors Without Borders, as well as to Boston Hospitals, to be given to families with newborns in need. Besides being an overall top performer in mortgage lending and volunteering, Paula is a former chef of twenty years and holds an Associates of Science Degree in Culinary Arts as a trained chef from Johnson and Wales University.

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98% Customer Satisfaction Rating
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Inc 5000 Fastest Growing companies
Scotsman Guide Top Lender

Reviews(41)

5.0

5.0 Survey completed on February 06, 2020

Review By Bryan L. for Paula Frenette

Completed transaction in January 2020

N/a

5.0

5.0 Survey completed on January 22, 2020

Review By Stephen D. for Paula Frenette

Completed transaction in January 2020

Paula was amazing ! One time she called me on a Friday night at 7:00PM just so we could get the docs together.... We picked a time to close "this not so easy deal" and she came through.. I will use Paula again on my next deal.

5.0

5.0 Survey completed on December 13, 2019

Review By Debra N. for Paula Frenette

Completed transaction in December 2019

Paula consistently went above and beyond when collecting information. Her communication and personal skills were simply exemplary! This was a tough process since we chose to switch back and forth between two types of loans. It was clear that Paula worked day and night to successfully bring our final loan option to fruition. We would use Embrace service again, recommend Embrace to friends and colleagues without hesitation.

5.0

5.0 Survey completed on December 09, 2019

Review By Steven R. for Paula Frenette

Completed transaction in December 2019

My wife and I were first time home buyers and one of the best decisions we made during the process was to go with Paula. She explained everything to us in a manner that made the process less daunting. She made herself available when we needed to go over some parts we didn't understand, she pushed us when we needed pushing for documents, and she talked us in off the ledge when we were stressed about the next step. I would highly recommend her to anyone starting down the home ownership path.

5.0

5.0 Survey completed on November 27, 2019

Review By Karen L. for Paula Frenette

Completed transaction in November 2019

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