Paula Frenette

New Hampshire - Portsmouth

1 New Hampshire Avenue, Suite 125

Portsmouth, NH 03801

603-232-9093 x3788

About Paula

As a Senior Loan Officer, Paula brings over 20 years of experience in residential mortgage lending, with an impressive resume. In 2016, she was awarded Affiliate of the Year for the Strafford County Board of REALTORS and added Affiliate of the Year for the Seacoast Board of REALTORS in 2017. With previous employers, Paula had been a member of both the President’s Club and Chairman’s Club and she’s well on her way to achieving those goals at Embrace!

Paula is passionate about lending, doing the right thing for her customers, and making certain her loans close smoothly and on time. She has a well-rounded knowledge of what is needed to get the loan closed and was the exclusive Loan Officer for the City of Portsmouth Hometown Program for six years. Paula has also been a volunteer speaker for the HUD Certificate program offered to first-time home buyers with the Housing Partnership in Portsmouth. Through this program, she has helped many home buyers fulfill their dreams of home ownership.

Outside of work, Paula is very involved in the community. As a member of both the Strafford County Board of REALTORS and the Seacoast Board of REALTORS, she has helped with many events that give back to the community including chairing a charity golf event that raised over $40,000 for local charities and scholarships; volunteering time at her local food pantry and soup kitchen; She chaired annual events For Gather, (formerly Seacoast Family Food Pantry) that collected over 15,000 pounds of food, along with over $6,000 in grocery gift cards and cash. In addition, for the last five years, she has chaired a food drive in Strafford County that helped to fill the shelves in 12 more food pantries. For Helping Hands, Paula sews blankets for the homeless, and sews and crochets baby blankets that go to Doctors Without Borders, as well as to Boston Hospitals, to be given to families with newborns in need. Besides being an overall top performer in mortgage lending and volunteering, Paula is a former chef of twenty years and holds an Associates of Science Degree in Culinary Arts as a trained chef from Johnson and Wales University.

Watch a video Testimonial

98 percent Customer Satisfaction Rating thumbs up
Zillow 5 star rating
Inc 5000 Fastest Growing companies
Scotsman Guide Top Lender
Paula Frenette

Senior Loan Officer

NMLS # 697296

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1 New Hampshire Avenue, Suite 125

Portsmouth, NH 03801

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  • 5

    5 Survey completed on April 05, 2023

    Review By Quincy S. for Paula Frenette

    Completed transaction in March 2023

    We found Paula when we sold our house. She was our buyers lender. We grabbed her card because of the knowledge she exuded at the closing of the sale of our house. In the purchasing process with her, she gave so much insight no other lenders had given us. She kept us in the loop the whole time with contestant updates. Incredible service.

  • 5

    5 Survey completed on January 10, 2023

    Review By Russell H. for Paula Frenette

    Completed transaction in December 2022

    Paula's support was fantastic. She responded to questions quickly, way beyond normal working hours and made sure answers were complete and clear. I couldn't imagine, being a first time home buyer, making this house purchase happen without Paula's help. She was GREAT!

  • 5

    5 Survey completed on December 31, 2022

    Review By Lee A. for Paula Frenette

    Completed transaction in December 2022

    Paula worked hard on this one, always avail and if she was not would let you know a time she would be! Rates changed during the course of this buyers purchase, paula found solutions and we made it to the closing table! Highly recommend Paula Frenette!!!

  • 5

    5 Survey completed on December 16, 2022

    Review By Susan L. for Paula Frenette

    Completed transaction in December 2022

    Great communication throughout the process! Quick approval for applicants when needed. High level of knowledge for all customer scenarios.

  • 5

    5 Survey completed on November 14, 2022

    Review By Justin C. for Paula Frenette

    Completed transaction in November 2022

    This is my second time working with Paula, and she is absolutely the best! Fantastic communication, and an absolute professional in every sense of the word. I will be using her again if I ever need to re-finance or if I buy again.