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Lou Centrella

Lou Centrella

Co-Branch Manager
Phone: 800.333.3004 ext. 3343
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About

Lou works hard originating the loans and going out and building relationships with Realtors to help accommodate the client. Lou states, “Embrace has all the tools and support I need in order to get your buyers to the closing table smoothly and quickly. We have all the programs available for your potential buyers. Conventional, FHA, VA, DSHA BOND, and many other great programs.” He also prepares, analyzes and verifies the mortgage loan applications, and is responsible for timely, accurate and complete loan file submissions. He loves his job so much that he prides himself on being available for the client when he is on vacation.

Lou holds the Top Originator award for 2012 and President’s Club Award for Embrace for the last three years. Lou graduated from the University of Delaware before starting with the mortgage industry. He is passionate about being an active member of the neighborhood Homeowners Association for over twelve tears. He was born and raised in Hockessin, Delaware and currently resides with his wife of eighteen years and three children, ages 12, 14 and 15. Life for Lou outside of Embrace is very active, he enjoys soccer, biking, tennis, and landscaping.

 

Branch: Delaware - Wilmington, 5341 Limestone Road, Suite 101, Wilmington, DE 19808

Lou Centrella, NMLS# 146337 , is employed by Embrace Home Loans and is licensed in:
DE MD NJ PA

Reviews (80 Reviews)

5.0
5.0 Survey completed on September 13, 2018
Reviewed By Daniel F. for Lou Centrella
Completed transaction in September 2018
Lou was concerned helpful and available as needed. Top notch service.
5.0
5.0 Survey completed on September 10, 2018
Reviewed By Michael W. for Lou Centrella
Completed transaction in August 2018
Lou made the whole experience as stress free as possible. He stayed in contact the whole time. Absolutely great to work with.
5.0
5.0 Survey completed on August 20, 2018
Reviewed By Michael S. for Lou Centrella
Completed transaction in August 2018
Lou works hard for you and is super responsive!
5.0
5.0 Survey completed on August 20, 2018
Reviewed By Richard B. for Lou Centrella
Completed transaction in August 2018
Lou is thorough and detail oriented and made sure the process flowed smoothly. Lou was also very flexible in meeting and going over details. A true professional!!
5.0
5.0 Survey completed on July 17, 2018
Reviewed By Benjamin B. for Lou Centrella
Completed transaction in July 2018
Helpful, answered all our questions and helped us understand the mortgage and home buying process.
4.8
4.8 Survey completed on July 9, 2018
Reviewed By Mark R. for Lou Centrella
Completed transaction in June 2018
Lou did a great job of explaining the application process and the details of the loan. He always got back to me quickly when I had a question (sometimes even pretty late in the evening!). This kind of personal service helped me feel confident that everything was going smoothly and there would be no surprises.Lou did a great job of explaining the application process and the details of the loan. He always got back to me quickly when I had a question (sometimes even pretty late in the evening!). This kind of personal service helped me feel confident that ...read full review
4.2
4.2 Survey completed on June 23, 2018
Reviewed By Bradley S. for Lou Centrella
Completed transaction in June 2018
Im.in a house I wanted for a monthly payment that's not intimidating. Wonderful feeling in life.
5.0
5.0 Survey completed on June 20, 2018
Reviewed By Heather S. for Lou Centrella
Completed transaction in June 2018
Very informative and communicative. Also very reassuring and positive during a, what can be stressful experience. My experience was essentially stress free. I was always up to date on anything happening, even the smallest of things. VERY Much appreciated!@!!!!! Very informative and communicative. Also very reassuring and positive during a, what can be stressful experience. My experience was essentially stress free. I was always up to date on anything happening, even the smallest of things. VERY Much app ...read full review
5.0
5.0 Survey completed on June 20, 2018
Reviewed By Philip D. for Lou Centrella
Completed transaction in June 2018
Very pleased with Lou - will consult/work with him in the future for other real estate transactions.
5.0
5.0 Survey completed on June 12, 2018
Reviewed By Heather S. for Lou Centrella
Completed transaction in June 2018
He was available through the entire process. He clarified anything that i was unsure of. He really made me feel like he was looking out for my best interest and that made me feel a lot better about going through this process as a first time home buyer, alone. I would recommend him to anyone i know looking to buy a home. He was available through the entire process. He clarified anything that i was unsure of. He really made me feel like he was looking out for my best interest and that made me feel a lot better about going through this process as a first time home buye ...read full review
5.0
5.0 Survey completed on June 12, 2018
Reviewed By Steven S. for Lou Centrella
Completed transaction in June 2018
Not only does he know his job inside and out. But he truly cares. He calmed my nerves down more then a few times. He's amazing and wonderful and I don't know how I would have got through all the bumps without him.
5.0
5.0 Survey completed on June 12, 2018
Reviewed By Michael D. for Lou Centrella
Completed transaction in June 2018
Lou was very helpful and communication was great throughout the whole process. He explained the terms of the loan clearly and answered all of my questions in a timely manner.
4.8
4.8 Survey completed on April 24, 2018
Reviewed By Matthew P. for Lou Centrella
Completed transaction in April 2018
Lou exceeded expectations on every level during our first time home buying experience. He went the extra mile to fully explain each part of the process and break down the financial components. He facilitated an easy and trustworthy start-to-finish purchase.Lou exceeded expectations on every level during our first time home buying experience. He went the extra mile to fully explain each part of the process and break down the financial components. He facilitated an easy and trustworthy start-to-finish pu ...read full review
5.0
5.0 Survey completed on March 31, 2018
Reviewed By Jeff C. for Lou Centrella
Completed transaction in March 2018
Lou approached our mortgage from every angle to make sure we were getting the best loan for our needs. He was very thorough and explained everything very clearly. Lou went above and beyond to make sure our home buying experience was a pleasant one.
5.0
5.0 Survey completed on March 28, 2018
Reviewed By Tina R. for Lou Centrella
Completed transaction in March 2018
Lou is a very polite Gentleman and works hard with his clients, he explained all that I need to do and in a way I could understand. He did not hesitate if I needed for him to repeat himself and help me collect other information that I needed to get to him. I had a great experience working with Lou and would not hesitate to refer and recommend him to any of my family or friends that are going to be searching for a home in the near future. Thank you Lou. Lou is a very polite Gentleman and works hard with his clients, he explained all that I need to do and in a way I could understand. He did not hesitate if I needed for him to repeat himself and help me collect other information that I needed to get ...read full review
5.0
5.0 Survey completed on March 21, 2018
Reviewed By Timothy W. for Lou Centrella
Completed transaction in March 2018
Lou was very patient and answered any questions or concerns. He makes customers feel taken care of.
5.0
5.0 Survey completed on March 1, 2018
Reviewed By Maritsa M. for Lou Centrella
Completed transaction in February 2018
Lou was very responsive and reassuring. I knew that he will do everything he can to get us approved and ready to buy our home. I always felt welcomed on our phone conversations and he was very clear about the process and explained every step.
5.0
5.0 Survey completed on February 23, 2018
Reviewed By Muhammad A. for Lou Centrella
Completed transaction in February 2018
Lou is a great guy. He has a lot of knowledge, and guided me to the right way.
5.0
5.0 Survey completed on February 20, 2018
Reviewed By Stefani B. for Lou Centrella
Completed transaction in February 2018
Lou went above and beyond to make the loan-approval process as understandable and smooth as possible, explaining and guiding us through every step (or underwriter request) of the way. I would recommend him to any and every one buying a home!
5.0
5.0 Survey completed on February 20, 2018
Reviewed By Brandon B. for Lou Centrella
Completed transaction in February 2018
Thanks Lou! Your attention to detail was great! My wife and I were very lucky to have you helping us through the whole house buying process. Thanks again!
5.0
5.0 Survey completed on February 20, 2018
Reviewed By Cassi G. for Lou Centrella
Completed transaction in February 2018
Lou was absolutely wonderful! Working with Lou was like talking to a long-time family friend. He made the experience quick, easy, and relaxing. If I could give him more than five stars, I would!
5.0
5.0 Survey completed on January 31, 2018
Reviewed By Carsten K. for Lou Centrella
Completed transaction in January 2018
Lou did a great job guiding us throughout the process of buying our first home. He was thorough, responsive and helpful! I definitely would recommend him.
4.3
4.3 Survey completed on January 30, 2018
Reviewed By Bruce D. for Lou Centrella
Completed transaction in January 2018
Lou was on top of the details all the time. His assistant Aimee was outstanding. Despite the regulatory flood of paperwork, she managed to keep it correlated and current. She was a great help to me in understanding what was happening.
5.0
5.0 Survey completed on January 12, 2018
Reviewed By Gary B. for Lou Centrella
Completed transaction in July 2017
good job Lou....
5.0
5.0 Survey completed on January 9, 2018
Reviewed By Mark M. for Lou Centrella
Completed transaction in July 2017
Lou was very knowledgeable and his communication skills are great. Even during his vacation time he worked with me. Lou is terrific to work with.
5.0
5.0 Survey completed on January 8, 2018
Reviewed By Xavier O. for Lou Centrella
Completed transaction in December 2017
This is the third time we've used Lou services; Lou was extremely responsive and thorough to all of our needs. He answered all our questions quickly with no delays; He worked hard to make our new home a reality. We would recommend him highly knowing he's the guy that will go above and beyond. Xavier and Katrina OpioThis is the third time we've used Lou services; Lou was extremely responsive and thorough to all of our needs. He answered all our questions quickly with no delays; He worked hard to make our new home a reality. We would recommend him highly knowing ...read full review
5.0
5.0 Survey completed on January 4, 2018
Reviewed By Christopher K. for Lou Centrella
Completed transaction in December 2017
Lou was very helpful in the loan process. He is knowledgeable and hard working to ensure inreceived the best loan.
5.0
5.0 Survey completed on December 31, 2017
Reviewed By Wayne K. for Lou Centrella
Completed transaction in December 2017
Lou is great to work with. Everything was taken care of immediately. Our settlement was on time and paperwork was complete. Thank you Lou!! Wayne and Terri
5.0
5.0 Survey completed on December 18, 2017
Reviewed By Matthew H. for Lou Centrella
Completed transaction in December 2017
Lou was kind, very knowledgeable and professional. He was easy to contact and very prompt in getting us all the documents we needed. Our settlement went to closing without a hitch! We highly recommend using Lou! You won't be disappointed!
5.0
5.0 Survey completed on December 14, 2017
Reviewed By David P. for Lou Centrella
Completed transaction in December 2017
Our recent lending experience with Lou Centrella at Embrace Home Loans was executed without a hitch. Lou and his team walked us through the process every step of the way. His care and concern for our understanding of the documents, as well as his overall outstanding customer service is why I will recommend Lou Centrella to my family and friends! Our recent lending experience with Lou Centrella at Embrace Home Loans was executed without a hitch. Lou and his team walked us through the process every step of the way. His care and concern for our understanding of the documents, as well as his o ...read full review
5.0
5.0 Survey completed on December 12, 2017
Reviewed By Stevie D. for Lou Centrella
Completed transaction in December 2017
Always great working with Lou!
5.0
5.0 Survey completed on December 8, 2017
Reviewed By James W. for Lou Centrella
Completed transaction in December 2017
Lou was great to work with always there to give some advice and talk to us during the process! Thanks for everything!
5.0
5.0 Survey completed on December 5, 2017
Reviewed By Jacqueline S. for Lou Centrella
Completed transaction in November 2017
Lou kept me informed every step of the way. I felt like he had my best interest throughout the whole process and got me the best deal he could for me! Thanks so much Lou! You were fabulous!
5.0
5.0 Survey completed on December 4, 2017
Reviewed By Sean for Lou Centrella
Completed transaction in November 2017
Lou and his team were very responsive. Lou would follow up even at night and on weekends.
5.0
5.0 Survey completed on November 30, 2017
Reviewed By Xiong Z. for Lou Centrella
Completed transaction in November 2017
Very good!
5.0
5.0 Survey completed on November 27, 2017
Reviewed By Chanthan T. for Lou Centrella
Completed transaction in November 2017
Lou is a great person and on point
5.0
5.0 Survey completed on November 25, 2017
Reviewed By Fred Q. for Lou Centrella
Completed transaction in November 2017
Lou is extremely knowledgeable when it comes to mortgages. He made the hole process painless and worked quickly to get the job done for us. Thanks lou
5.0
5.0 Survey completed on November 16, 2017
Reviewed By Paul E. for Lou Centrella
Completed transaction in November 2017
I purchased my first home and refinanced with Lou Centrella. On both occasions, I was completely satisfied. He is very professional, personal, and prompt. He was easily reached by phone and email. I felt that he went above and beyond his duties because he looked out for my best interest. The only reason I refinanced was to drop my interest rate but Lou saved me additional money by dropping my PMI also. Lou was highly recommended to me by a friend and I highly recommend him to you too.I purchased my first home and refinanced with Lou Centrella. On both occasions, I was completely satisfied. He is very professional, personal, and prompt. He was easily reached by phone and email. I felt that he went above and beyond his duties becau ...read full review
5.0
5.0 Survey completed on November 15, 2017
Reviewed By Christopher L. for Lou Centrella
Completed transaction in November 2017
Lou is fantastic. He was very attentive and carefully guided me through the process of buying my home. I will readily recommend Lou to anyone looking to buy a home.
5.0
5.0 Survey completed on November 11, 2017
Reviewed By Brian A. for Lou Centrella
Completed transaction in November 2017
We have used Lou for home purchases and refinancing several times over the years. He and his coworkers are super responsive and made the whole process easy!
5.0
5.0 Survey completed on November 6, 2017
Reviewed By John D. for Lou Centrella
Completed transaction in October 2017
The attention to detail was right on point. We had every question answered almost before we thought of them. I would recommend using their service to my best friends.
4.7
4.7 Survey completed on November 2, 2017
Reviewed By Matthew L. for Lou Centrella
Completed transaction in October 2017
Working with Lou was great! He helped explain the process and get me the best deal possible.
5.0
5.0 Survey completed on October 3, 2017
Reviewed By Gregory S. for Lou Centrella
Completed transaction in September 2017
Thanks Lou!
5.0
5.0 Survey completed on October 3, 2017
Reviewed By Kyle C. for Lou Centrella
Completed transaction in September 2017
Lou helped my wife and I to navigate the borrowing process so that we were able to purchase our first home with with ease!
5.0
5.0 Survey completed on September 30, 2017
Reviewed By David D. for Lou Centrella
Completed transaction in September 2017
Always got back to me in a timely manner; put me in the best loan for my situation.
5.0
5.0 Survey completed on September 28, 2017
Reviewed By Stashauna C. for Lou Centrella
Completed transaction in September 2017
Lou was very knowledgeable and always available to answer our questions, give advice and support. He was very efficient and very open. He made this process stress free it was great having Lou in our corner.
5.0
5.0 Survey completed on September 2, 2017
Reviewed By Ryan for Lou Centrella
Completed transaction in August 2017
Lou is great! He made the whole process pretty easy and his work was flawless. We couldn't have asked for a better loan officer!
5.0
5.0 Survey completed on August 15, 2017
Reviewed By Kathryn M. for Lou Centrella
Completed transaction in August 2017
We were first time home buyers and Lou helped us through the entire process. He stayed on top of everything and it was all done right away. The process went very smoothly! Thanks Lou!
5.0
5.0 Survey completed on August 15, 2017
Reviewed By Ian F. for Lou Centrella
Completed transaction in August 2017
Lou's communication
5.0
5.0 Survey completed on August 14, 2017
Reviewed By Jeffrey M. for Lou Centrella
Completed transaction in August 2017
Lou was an amazing resource and made me feel comfortable every step of the loan process. I was very happy with the level of service and attention I received and would certainly recommend him to anyone looking for home related financing.
5.0
5.0 Survey completed on July 29, 2017
Reviewed By Benjamin L. for Lou Centrella
Completed transaction in July 2017
Lou was great to work with. Communication was great and always was there if I had any questions
4.7
4.7 Survey completed on July 17, 2017
Reviewed By Brian B. for Lou Centrella
Completed transaction in June 2017
Lou was very responsive to all of my questions and made it easy to communicate, he made himself available to address my concerns
5.0
5.0 Survey completed on July 17, 2017
Reviewed By John M. for Lou Centrella
Completed transaction in June 2017
Very friendly, responsive and reassuring to a first-time buyer
5.0
5.0 Survey completed on July 6, 2017
Reviewed By Jesse K. for Lou Centrella
Completed transaction in June 2017
Lou was great in aiding me as a first time self employed home buyer. If you're in that boat you know that it can be a complicated time. The whole deal closed on time with a 30 day closing even after the property in question threw us some curveballs. Lou was also readily available, even at ridiculous hours and weekends to answer the many questions I had along the way. Lou was great in aiding me as a first time self employed home buyer. If you're in that boat you know that it can be a complicated time. The whole deal closed on time with a 30 day closing even after the property in question threw us some curveballs. ...read full review
5.0
5.0 Survey completed on June 30, 2017
Reviewed By Juan I. for Lou Centrella
Completed transaction in June 2017
It was a very exciting experience, Lou made every effort to help me accomplish my goals!!!
5.0
5.0 Survey completed on June 30, 2017
Reviewed By Robert C. for Lou Centrella
Completed transaction in June 2017
I have had a very pleasant experience with Lou buying my first house. He made is very easy and simple.
5.0
5.0 Survey completed on June 27, 2017
Reviewed By Bruce S. for Lou Centrella
Completed transaction in June 2017
Him being on top of everything. Keeping us informed and up to date. His recommendations were very helpful in making important decisions. We will use Lou again if we ever need mortgage services in the future.
5.0
5.0 Survey completed on June 27, 2017
Reviewed By Virgen I. for Lou Centrella
Completed transaction in June 2017
Lou took the time to explain and make sure we understand the process. He made us feel comfortable during the entire procedure. He really exceeds our expectations and I truly recommend his services.
4.3
4.3 Survey completed on June 27, 2017
Reviewed By Amy C. for Lou Centrella
Completed transaction in June 2017
Lou was always available to answer any questions. He is ultra-professional, extremely knowledgeable, ethical and trustworthy. Above all, Lou has years of experience and that really counts! He has helped me to buy two houses - one in DE and one in PA. I can't imagine working with anyone other than Lou. Lou was always available to answer any questions. He is ultra-professional, extremely knowledgeable, ethical and trustworthy. Above all, Lou has years of experience and that really counts! He has helped me to buy two houses - one in DE and one in ...read full review
5.0
5.0 Survey completed on April 23, 2017
Reviewed By Neil for Lou Centrella
Completed transaction in April 2017
We would definitely highly recommend working with Lou and Embrace home loans. He got us a great rate, and helped us throughout our way. We made an offer the day before we left for vacation, and Lou was able to help us work through everything remotely and we got to relax. It was great having that peace of mind while on vacation and buying a house.We would definitely highly recommend working with Lou and Embrace home loans. He got us a great rate, and helped us throughout our way. We made an offer the day before we left for vacation, and Lou was able to help us work through everything remotely ...read full review
5.0
5.0 Survey completed on April 19, 2017
Reviewed By Utility W. for Lou Centrella
Completed transaction in April 2017
My experience was great. Lou always answered every question we had. Without him I'm not sure we would be in the home we have.
5.0
5.0 Survey completed on March 18, 2017
Reviewed By Frank&Sofia for Lou Centrella
Completed transaction in March 2017
Since our first appointment and throughout the process, Lou guided us on every further steps in such a professional and comprehensive way. We felt very confidence and comfortable having Lou as our loan officer. We had a very grateful experience with Lou, as everything related with our loan went out smooth, clear and seamless. We really appreciate Lou's friendship and support. He was a definitive important piece in our successful new home project.Since our first appointment and throughout the process, Lou guided us on every further steps in such a professional and comprehensive way. We felt very confidence and comfortable having Lou as our loan officer. We had a very grateful experience with ...read full review
5.0
5.0 Survey completed on March 6, 2017
Reviewed By Lou for Lou Centrella
Completed transaction in March 2017
Lou was very responsive and always available. I steered away from my employer, a big bank, because I knew I wouldn't get that with them.
5.0
5.0 Survey completed on January 25, 2017
Reviewed By Rich for Lou Centrella
Completed transaction in January 2017
Everything I was hoping it would be.
5.0
5.0 Survey completed on December 29, 2016
Reviewed By Nick for Lou Centrella
Completed transaction in December 2016
Being a first time home buyer I had many questions and Lou was very thourogh and patient answering all of them. Will definitely use in the future.
5.0
5.0 Survey completed on December 10, 2016
Reviewed By Ally for Lou Centrella
Completed transaction in December 2016
My experience was great, he would always explained everything and he was always communicating with us. Very very happy with everything that he did for us! :)
5.0
5.0 Survey completed on December 4, 2016
Reviewed By Mark for Lou Centrella
Completed transaction in December 2016
My customer service experience was excellent. Lou was easy to work with, honest and open , as well as truly professional. I was very satisfied with the customer service I received.
5.0
5.0 Survey completed on October 9, 2016
Reviewed By Jodi for Lou Centrella
Completed transaction in October 2016
Great
5.0
5.0 Survey completed on October 4, 2016
Reviewed By Refi for Lou Centrella
Completed transaction in October 2016
Lou was available it seemed at any time day or night to answer all questions that we had.
5.0
5.0 Survey completed on August 3, 2016
Reviewed By Angie for Lou Centrella
Completed transaction in August 2016
Lou and his team were a pleasure to work with and made my first time home buying experience as smooth as possible. I would highly recommend him and the entire team at Embrace!
5.0
5.0 Survey completed on July 5, 2016
Reviewed By K&S for Lou Centrella
Completed transaction in July 2016
Lou was amazing. He went above and beyond everything we asked and more. Lou worked with us for about 6 months. After a few homes that fell through, Lou was always eager to to draw up new numbers and always kept them in our price range.
5.0
5.0 Survey completed on June 17, 2016
Reviewed By Joe for Lou Centrella
Completed transaction in June 2016
Lou and associates are great! All paperwork was supplied in a timely manner, and returned quickly as well. Our account was processed very quickly. I have recommended Lou because of the great service provided.
5.0
5.0 Survey completed on June 3, 2016
Reviewed By Cito for Lou Centrella
Completed transaction in June 2016
He was great. He always kept us in the loop. He didn't miss anything. He always got back to us right alway. We absolutely loved him. Very nice person to work with very flexible. What can we say he was amazing.
5.0
5.0 Survey completed on March 9, 2014
Reviewed By chine_1 for Lou Centrella
Completed transaction in March 2014
Lou went above and beyond to help me keep my house after getting divorced. He was amazing! Responding to emails and texts super quickly, explaining everything and even offering his opinion on my options. He made a very stressful time and situation manageable. I would recommend him to everyone! Besides saving me a lot of money, he was a pleasure to deal with and made everything super easy!Lou went above and beyond to help me keep my house after getting divorced. He was amazing! Responding to emails and texts super quickly, explaining everything and even offering his opinion on my options. He made a very stressful time and situation ma ...read full review
5.0
5.0 Survey completed on March 5, 2014
Reviewed By skurlacm for Lou Centrella
Completed transaction in March 2014
Lou Centrella was amazing to work with. We have now worked with Lou several times on both refi's and home purchases. He worked very hard to stay on top of every aspect of our loans and provided us with outstanding service time and time again. Lou is extremely knowledgeable with DE loans and was always responsive whether we contacted him through email or phone calls. He answered all of our questions thoroughly and worked hard to meet our closing expectations. Lou is honest, straight forward, easy to work with, and made each of our loan processes enjoyable. We highly recommend Lou Centrella he is an outstanding lender!Lou Centrella was amazing to work with. We have now worked with Lou several times on both refi's and home purchases. He worked very hard to stay on top of every aspect of our loans and provided us with outstanding service time and time again. Lou ...read full review
5.0
5.0 Survey completed on February 26, 2014
Reviewed By szymanskicheri for Lou Centrella
Completed transaction in February 2014
I was going through a divorce and needed to remortgage my home. I knew very little about this process as my former spouse did most of the financials. Lou took the time to come up with the best and most affordable solution for me. The percentage rate he locked me in at was lower than my original mortgage and despite having to buy out my former spouse my mortgage payment was just about the same. Lou was super professional and made me feel very comfortable. He went through the entire process with me step by step. The process was quick easy and I walked away feeling empowered and thankful. Lou continues to be a professional resource for me. I have referred co workers family and friends to him. Everyone has been more than happy with his delivery of service. I highly recommend him to anyone for a first time mortgage remortgage and any other type of loan that you want the best rate and quickest closure. Thanks Lou!
Cheri Szymanski
I was going through a divorce and needed to remortgage my home. I knew very little about this process as my former spouse did most of the financials. Lou took the time to come up with the best and most affordable solution for me. The percentage ra ...read full review
5.0
5.0 Survey completed on February 17, 2014
Reviewed By babiarz R. for Lou Centrella
Completed transaction in February 2014
Lou is very detail oriented and make sure you understand the process from soup to nuts. He kept us in the loop and explained to us what we would expect at settlement. His HUD disclosures were right on the button.
5.0
5.0 Survey completed on February 11, 2014
Reviewed By jc1231 for Lou Centrella
Completed transaction in February 2014
We have worked with Lou for all our mortgage needs for the the last 8 years. He is extremely knowledgeable, professional, and responsive. There were several times when we questioned if refinancing was the right choice for us, given the rates and market conditions. Lou gave us an honest evaluation of the current market situation and spent quite a bit of time analyzing our personal situation. His recommendations were always honest, factual, and trustworthy. In the three transactions with Lou, they always went smooth and Lou made the process extremely easy. I highly recommend Lou to anyone in need of mortgage or refinance needs.We have worked with Lou for all our mortgage needs for the the last 8 years. He is extremely knowledgeable, professional, and responsive. There were several times when we questioned if refinancing was the right choice for us, given the rates and ma ...read full review
5.0
5.0 Survey completed on February 11, 2014
Reviewed By scottfir for Lou Centrella
Completed transaction in February 2014
Lou is incredibly detail oriented and responsive. Lou resolved any challenges that arose in the refinancing process promptly and did so with a positive attitude always ensuring the process was easy for me.

I would recommend Lou to anyone looking for a mortgage or to refinance an existing mortgage.
Lou is incredibly detail oriented and responsive. Lou resolved any challenges that arose in the refinancing process promptly and did so with a positive attitude always ensuring the process was easy for me.

I would recommend Lou to anyone loo
...read full review
5.0
5.0 Survey completed on February 5, 2014
Reviewed By gulsa60 for Lou Centrella
Completed transaction in February 2014
My family has used Lou's services for over a decade now and the results have always been beyond satisfaction. Lou is professional, knowledgeable and very responsive to all of our needs and questions. He lays out the details upfront and remains very responsive along the way, leaving no surprises. Even after settlement Lou always makes himself available to provide advice or answers to questions we may have. After years of loyal service we are confident that Lou will always get the job done. We highly recommend Lou for all of your real estate needs.My family has used Lou's services for over a decade now and the results have always been beyond satisfaction. Lou is professional, knowledgeable and very responsive to all of our needs and questions. He lays out the details upfront and remains very r ...read full review

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