Hear from our Customers in Kentucky

John was great! He answered all my questions and he treated me as a friend not just like a client. I was very happy with him.

Specialist: John Wilcox, Customer: RenaH.

Jason was very patient, understanding and professional. He did a great job.

Specialist: Jason S. Savoie, Customer: RobertL.

Krista was great!! She was very encouraging throughout the entire process. She was always very pleasant and helpful.

Specialist: Krista Prescott, Customer: DeborahF.

Bernie was very professional and knowledgeable about what he was doing. He stayed right on top of everything and took care of it all very quickly.

Specialist: Bernie Motta, Customer: JosephS.

Thank you for an opportunity to express myself. Your loan officer Gina is truly a professional and an asset to your company. She was very helpful to me in trying to meet my needs. She got that job done. Again thank you so much. She deserves a raise.

Specialist: Gina Lalli, Customer: JosephB.

AFS made getting this loan cut and dry. I was able to exchange information online directly with Anthony which significantly sped up the process. Anthony kept me informed almost daily of the status of the process.

Specialist: Anthony Rodrigues, Customer: StevenC.

Overall service was excellent. Al was friendly and knowledgeable.

Specialist: Al Fanning, Customer: OscarM.

We had refinanced before but this time was truly an enjoyable experience. Tom was very knowledgeable and just wonderful to talk to. Tom made the refinancing so easy. It was like having a close friend helping me. If the rest of your personnel are anything like Tom, you will always have a top company.

Specialist: Tom Robinson, Customer: RalphT.

I am so glad Craig answered my call! He returned my calls quickly and was very helpful and encouraging.

Specialist: Craig McManus, Customer: MariaW.

Norman was very professional and helpful throughout the loan process. He called me numerous times to keep me informed and updated me on the status of my loan. You have an A player in Norman.

Specialist: Norman Leung, Customer: ScottE.

Nathan did an outstanding job. He kept us informed daily. He was upfront and to me he went above and beyond his duties to help us. Keep up the good work. In the future I will send anyone I can your way.

Specialist: Nathan Grage, Customer: RandyP.

Our experience with Brian could not have been better. The transaction was very smooth, fast and pleasant. Brian is first class.

Specialist: Brian Mitchell, Customer: HowardT.

Bernie was very professional and knowledgeable about what he was doing. He stayed right on top of everything and took care of it all very quickly.

Specialist: Bernie Motta, Customer: JosephS.

Jamie was by far the most fitted loan officer for our situation. He was not afraid to work extremely hard to help us - he put in a lot of extra hours for us. We really appreciate his hard work and dedication to help our needs. Thank you! We recommend anyone in need of a home loan to Jamie.

Specialist: Jamie Layman, Customer: DavidC.

I found Graham to be very helpful and professional. He was also very fast to return my calls.

Specialist: Graham E. Powers, Customer: RobertH.

Gina was very knowledgeable and very pleasant during our whole process. I’m glad I could depend on Gina to answer any questions anytime I called.

Specialist: Gina Lalli, Customer: MonicaH.

It went very well. Nathan was very polite and a gentleman.

Specialist: Nathan Grage, Customer: KennethH.

From the beginning to the end Mark made me feel at ease. He was always available when I needed him and was able to answer any questions I had. The program I was set up with really made a big difference in my life. I’ve closed on three homes in the past but this has been the most convenient and beneficial.

Specialist: Mark D. Bryan, Customer: LueS.

I was very well satisfied with Matt. I will definitely recommend his services to others. Due to his knowledge everything went smoothly.

Specialist: Matt Brent, Customer: EarlJ.

I am very satisfied with the support, reliability, availability and professionalism of Robert. He always reminded me if there was anything I did not understand he was just a phone call away. His friendliness and understanding exceeded my expectations.

Specialist: Robert E. Petrucci, Customer: EnoiseS.

I can’t express how satisfied and helpful AFS and John were for helping my wife and I to regain financial independence. John took our money problems and formulated a plan that worked for everyone involved. While talking to John on the phone and through email it was like he had been our financial advisor for years. John is a very competent and gracious person. Thank you again for all your help.

Specialist: John L. Burns Jr., Customer: DennisD.

Ian was very knowledgeable and helpful. I would recommend his services to anyone who is looking to refinance.

Specialist: Ian Aubourg, Customer: AnthonyH.

Overall my experience was great! Bob was very understanding and full of suggestions. Taking out a mortgage or refinancing can be very overwhelming, but Bob made it easy.

Specialist: Bob Beck, Customer: JeremyB.

Norman was great! Not only did he handle this loan but he also handled our first loan through AFS. Norman took the time to contact us about refinancing our FHA loan and get the ball rolling. We recommend him to anyone we know. If we ever need anything in the future – we will be sure to give Norman a call.

Specialist: Norman Leung, Customer: NathanJ.

Eric gave me outstanding service and was always willing and available to answer any questions that I had. Many thanks to Eric. The closing was easy for me to understand and any questions I had were answered.

Specialist: Eric Carden, Customer: SylviaP.

Mark was WONDERFUL! I had tried to find several companies who might be able to help us out with a loan and refinancing and no one was even willing to try and help. Not even our own mortgage company. AFS and Mark stepped in and helped us out of a very stressful situation. Thanks Mark you were great!

Specialist: Mark D. Bryan, Customer: JamesG.

We were so thankful that Drew stayed so dedicated to pushing our loan through. Everything came together. Thanks so much.

Specialist: Drew LeBlanc, Customer: BobbyP.

At first I was skeptical about refinancing over the phone, but Bernie explained the process thoroughly and was helpful with any questions that came up.

Specialist: Bernie Motta, Customer: DeniseB.

Mark was very helpful. He was always available to answer my questions. He returned my calls promptly. He made me feel that my situation was important to him. I feel everything went smoothly. I have no complaints.

Specialist: Mark D. Bryan, Customer: JosephC.

Norman was very courteous and polite. He was very willing and eager to meet our financial expectations and obtain our refinance mortgage loan.

Specialist: Norman Leung, Customer: DavidC.

It was very fortunate to have such a pleasant and understanding individual as Gina. She worked with me and understood my needs. She is truly an asset to your business. I would also want to thank AFS for having that kind of individual working at your company.

Specialist: Gina Lalli, Customer: JosephB.

Alan did a very good job!

Specialist: Alan Vars, Customer: KeithM.

Everything was just great with Norman. There is nothing that he could have done better.

Specialist: Norman Leung, Customer: DorisS.

I have dealt with a couple of other mortgage companies and let me tell you – there has been no one as good as Sabra! She was always helpful and very polite. I cannot say enough about how great she was. Thank you a lot!

Specialist: Sabra Perpall, Customer: MarkV.

Ryan gives exceptional service – he did everything he said he would. The overall service experience was exceptional.

Specialist: Ryan M. Alexander, Customer: DavidR.

Nathan was friendly and courteous from the very first phone contact. He was interested in our situation – he was prompt getting the answers I needed. He worked hard to get my loan done in a timely manner.

Specialist: Nathan Grage, Customer: MiltonR.

John is a very nice man – he did everything I asked him to do. I would like to meet him in person. He explained everything to me and did not push me. He is a good man.

Specialist: John L. Burns Jr., Customer: MildredJ.

I am very happy with the way I was treated. Anthony answered all of my questions and treated me with respect.

Specialist: Anthony Rodrigues, Customer: EdwardT.

Aisling was absolutely wonderful. She made me feel that she cared for my needs as if they were her own. I did not feel that I was just another customer and any questions or concerns I had were always answered. She never made me feel that she was too busy to help me. Even if I was not able to refinance I still would have told my friends and family about the service I received from Aisling.

Specialist: Aisling Grimes, Customer: RodneyW.