Rated 5 out of 5 by 5reviewers.
Rated 5 out of 5 by nickname Excellent Service From start to finish our mortgage process has been a great experience with Scott and the Embrace Team.We were treated with respect and knew and understood every step of the process prior to each action. Everyone we spoke to and dealt with online was efficient and effective.I can recommend with confidence Scott Jacobs and the Embrace Team.A. Allgood May 28, 2013
Rated 5 out of 5 Excellent team, good software used I was referred to scott by one of my colleagues for my re-finance and I am glad he did. With Scott, there are no surprises. He explainedthe whole process, the time it would take, the documentation that would be required upfront. Scott is always a phone callor an email away to answer any questions. At one point, I had a question at 10:30 in the night and emailed him, got a replywithin 2 minutes.Most of the communication in terms of exchanging documents can be done through their secure website which is very easy to use.I found it very useful to be able to upload all the documents, electronically sign most of them which saves significant timeand effort. The whole team is very diligent in reviewing the documents and letting you know the next steps...In short, Team Jacobs is an excellent team to be on your side when you do a re-finance. January 31, 2013
Rated 5 out of 5 by CBMR Best Refi ever! Scott is amazing!!! Best Refi ever! Scott is professional, knowledgeable, trustworthy and responsive. The entire process was made so easy with Scott’s help and Embrace’s electronic forms. We would know. This is the second time we are refinancing with Scott, but the 5th time since we have been in our house. Scott looked out for us. When the interest rates dropped to a point where it was beneficial to refinance again, he called us. We didn’t have to chase him down to get in on the lowest rates historically. We doubt that the interest rates will ever go any lower than Scott was able to get for us, but if we refinance again, it will definitely be with Scott. In short, we HIGHLY recommend Scott Jacobs and Embrace Home Loans. September 1, 2012
Rated 5 out of 5 by ArmyWife95 About Scott Jacobs and Embrace Home Loans Scott was amazing. Always there to answer any questions that I might have or that my husband needed clarification on.My realtor was very impressed with him and hopes that all she could refer others to him because "he was wonderful". July 12, 2012
Rated 5 out of 5 by David43 Excellent and very fast! Scott was a great loan officer; helping us choose the right loan and get started quickly. The on-line application process was very efficient. Scott was always available via email and phone, making it super easy to get help when needed. We would highly recommend Scott and Embrace to others. April 11, 2012