As a well-capitalized, privately held company, we’re THE PERFECT SIZE FOR SUCCESS. We’re small enough to give you the attention you need and big enough to give you the support you desire. We have the flexibility of a startup and the stability of an established institution.
“I’ve never worked at an organization that’s been so good at hearing the voices of its Loan Officers and Branch Managers. I think it’s a culture thing. At Embrace, we focus on the actual client experience and take customers’ concerns to heart. We move mountains to make it happen.”
Over the years, we learned that a collaborative culture helps our Loan Officers achieve even greater success. Consequently, we created regional meetings where Branch Managers share ideas with Senior Management. Through these meetings, Branch Managers get the opportunity to introduce changes and have a real impact. This open forum gives everyone a voice and helps loan officers put their ideas into action.
Here are some of our most recent programs created with sales input:
Investing in technology is part of the culture at Embrace. Our digital advancements in the loan process ease the work for the borrower as well as our support staff. We also continue to study the market, current trends, and our customer base to evolve our programs, making them smarter, faster, and simpler to use.
Our current technology:
Our highly tenured operational leadership team has helped us accelerate our turnaround speeds and guarantee consistent, reliable underwriting.
Each region is supported with and has DIRECT ACCESS to their own underwriting team.
REGIONAL PROCESSORS are aligned with loan officers, allowing for strong relationships to serve the local community.
CLOSERS have in-house document creation capabilities and provide extended hours to support last-minute requests.
Building business is a lot easier when you have a dedicated team. At Embrace, our award-winning marketing department has created an extensive library of material for events, ads, social media campaigns, and other marketing you may need. And if you don't find exactly what you're looking for, we'll create it.
At Embrace, employee appreciation is one of our core values. We want you to grow both inside the office and out, which is why you choose the work-life balance that’s ideal for you. Another essential part of our culture is giving back. If we can make a difference in someone else’s life, it makes a difference in ours.