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Heidi Leonard

Massachusetts - West Springfield
01029

1233 Westfield Street, Ste 2

West Springfield, MA 01089

855-612-9398

About Heidi

The West Springfield, MA branch is an energetic and positive group. As a branch manager it is important that I listen to their needs and deliver great service to them. To be part of the West Springfield team meant that you’re in a culture of togetherness and support.

As a manager I look for Loan Officers to be positive, efficient, and a team player.

As a branch manager, I work hard to balance my personal business with my managerial duties. I make sure that the team knows they’re a priority. I check in daily and not only regarding business but to see how their day is going.

98% Customer Satisfaction Rating
Zillow 5 star rating
Inc 5000 Fastest Growing companies
Scotsman Guide Top Lender

Reviews(79)

  • 4

    4 Survey completed on October 09, 2021

    Review By Ashley M. for Heidi Leonard

    Completed transaction in October 2021

    Personable

  • 5

    5 Survey completed on October 06, 2021

    Review By Adam B. for Heidi Leonard

    Completed transaction in October 2021

    Heidi and Sam made things so easy for us. I will recommend them to anyone looking for a mortgage.

  • 5

    5 Survey completed on October 05, 2021

    Review By James P. for Heidi Leonard

    Completed transaction in October 2021

    Heidi was incredibly responsive and clear in the items she needed to pull together for us to get a pre approval and then later a full approval for the loan on our new home. When we met with her in person she was very friendly, helpful, and professional. She answered all of our questions throughout the process and we never felt like we weren’t in the loop. She also helped us keep the same loan terms even though we had multiple delays, which we are so grateful for. Thank you so much Heidi for everything you did for us!

  • 5

    5 Survey completed on September 29, 2021

    Review By Calvin R. for Heidi Leonard

    Completed transaction in September 2021

    Easy to communicate and responds quickly with any questions we had.

  • 5

    5 Survey completed on September 23, 2021

    Review By Karen B. for Heidi Leonard

    Completed transaction in September 2021

    Heidi made this whole process seamless for us. Her attention to detail and proactive nature made this a great experience and I would use her again in a heartbeat.

Loan in progress?
Mortgage Rates Hit Their Highest Point in Months

Mortgage rates hit their highest point since April this week, according to Freddie Mac. The average rate on 30-year, fixed-rate loans clocked in at 3.05% — up from 2.99% last week.  “As inflationary pressure builds due to the ongoing pandemic and tightening monetary policy, we expect rates to continue a modest upswing,” said Sam Khater,…

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