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Branch Manager
NMLS # 763693
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Click to email
413.454.9533
800.333.3004
ext. 3175
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Massachusetts - West Springfield
01029
1233 Westfield Street, Ste 2
West Springfield, MA 01089
855-612-9398
About Heidi
The West Springfield, MA branch is an energetic and positive group. As a branch manager it is important that I listen to their needs and deliver great service to them. To be part of the West Springfield team meant that you’re in a culture of togetherness and support.
As a manager I look for Loan Officers to be positive, efficient, and a team player.
As a branch manager, I work hard to balance my personal business with my managerial duties. I make sure that the team knows they’re a priority. I check in daily and not only regarding business but to see how their day is going.
Reviews(79)
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4
4 Survey completed on October 09, 2021
Review By Ashley M. for Heidi Leonard
Completed transaction in October 2021
Personable
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5
5 Survey completed on October 06, 2021
Review By Adam B. for Heidi Leonard
Completed transaction in October 2021
Heidi and Sam made things so easy for us. I will recommend them to anyone looking for a mortgage.
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5
5 Survey completed on October 05, 2021
Review By James P. for Heidi Leonard
Completed transaction in October 2021
Heidi was incredibly responsive and clear in the items she needed to pull together for us to get a pre approval and then later a full approval for the loan on our new home. When we met with her in person she was very friendly, helpful, and professional. She answered all of our questions throughout the process and we never felt like we weren’t in the loop. She also helped us keep the same loan terms even though we had multiple delays, which we are so grateful for. Thank you so much Heidi for everything you did for us!
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5
5 Survey completed on September 29, 2021
Review By Calvin R. for Heidi Leonard
Completed transaction in September 2021
Easy to communicate and responds quickly with any questions we had.
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5
5 Survey completed on September 23, 2021
Review By Karen B. for Heidi Leonard
Completed transaction in September 2021
Heidi made this whole process seamless for us. Her attention to detail and proactive nature made this a great experience and I would use her again in a heartbeat.
Mortgage Rates Hit Their Highest Point in Months
Mortgage rates hit their highest point since April this week, according to Freddie Mac. The average rate on 30-year, fixed-rate loans clocked in at 3.05% — up from 2.99% last week. “As inflationary pressure builds due to the ongoing pandemic and tightening monetary policy, we expect rates to continue a modest upswing,” said Sam Khater,…
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