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Heidi Leonard

Massachusetts - West Springfield
01029

1233 Westfield Street, Ste 2

West Springfield, MA 01089

855-612-9398

About Heidi

The West Springfield, MA branch is an energetic and positive group. As a branch manager it is important that I listen to their needs and deliver great service to them. To be part of the West Springfield team meant that you’re in a culture of togetherness and support.

As a manager I look for Loan Officers to be positive, efficient, and a team player.

As a branch manager, I work hard to balance my personal business with my managerial duties. I make sure that the team knows they’re a priority. I check in daily and not only regarding business but to see how their day is going.

98% Customer Satisfaction Rating
Zillow 5 star rating
Inc 5000 Fastest Growing companies
Scotsman Guide Top Lender

Reviews(85)

  • 5

    5 Survey completed on January 01, 2022

    Review By Linda B. for Heidi Leonard

    Completed transaction in December 2021

    Heidi is always on top of things and always available if you had any questions. Great person to work with!

  • 4

    4 Survey completed on December 17, 2021

    Review By Dorothy S. for Heidi Leonard

    Completed transaction in December 2021

    Just seemed like you asked for many papers about closed accounts and Loans paid off months before we even asked you for a loan. Everyone was was very nice to work with but it just seemed like we would never get through it.

  • 5

    5 Survey completed on November 23, 2021

    Review By Yalonda B. for Heidi Leonard

    Completed transaction in November 2021

    Communication is key. Heidi returns calls and emails even after business hours. Very attentive.

  • 5

    5 Survey completed on November 17, 2021

    Review By Fred M. for Heidi Leonard

    Completed transaction in November 2021

    Heidi is very knowledgeable, and one of the best Loan officers we have ever worked with. Her kindness and patience is an absolute blessing. I hope Embrace understands what an asset she really is.

  • 5

    5 Survey completed on November 05, 2021

    Review By Nathan O. for Heidi Leonard

    Completed transaction in November 2021

    Second time coming to Heidi... She is our go to person that we use and we always recommend. No surprises, very thorough and she answers questions, we didn't even know we had. Always a great experience with Heidi, and her team!

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