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Branch Manager
NMLS # 763693
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Click to email
413.454.9533
800.333.3004
ext. 3175
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Massachusetts - West Springfield
01029
1233 Westfield Street, Ste 2
West Springfield, MA 01089
855-612-9398
About Heidi
The West Springfield, MA branch is an energetic and positive group. As a branch manager it is important that I listen to their needs and deliver great service to them. To be part of the West Springfield team meant that you’re in a culture of togetherness and support.
As a manager I look for Loan Officers to be positive, efficient, and a team player.
As a branch manager, I work hard to balance my personal business with my managerial duties. I make sure that the team knows they’re a priority. I check in daily and not only regarding business but to see how they’re day is going.
Reviews(56)
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5.0
5.0 Survey completed on May 04, 2021
Review By Katelynn G. for Heidi Leonard
Completed transaction in April 2021
My questions and concerns were answered in a timely manner and this made the process very easy and less stressful.
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4.0
4.0 Survey completed on April 23, 2021
Review By Mark V. for Heidi Leonard
Completed transaction in April 2021
Communication did not always go smoothly.
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5.0
5.0 Survey completed on April 21, 2021
Review By Gail C. for Heidi Leonard
Completed transaction in April 2021
Heidi was great to work with!
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5.0
5.0 Survey completed on April 17, 2021
Review By Destiny R. for Heidi Leonard
Completed transaction in April 2021
Heidi was very honest with me from the beginning regarding finances and gave great advice on which loan best suited me. She was very informative and calming when I was nervous or didn't know something.
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5.0
5.0 Survey completed on April 06, 2021
Review By Nicholas H. for Heidi Leonard
Completed transaction in April 2021
Heidi was amazing! She was very patient and understanding, she made herself available and answered every question I asked.
Home Purchases Dip, as Mortgage Rates and Prices Rise
Homebuyers took a break last week, as rates rose and prices continued their upward climb. According to the Mortgage Bankers Association, applications to purchase a home were down 3% from a week ago, marking the second consecutive week of declines. This happened as the average 30-year mortgage rate rose — from 3.17% to 3.18% —…
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