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Heidi Leonard

Massachusetts - West Springfield
01029

1233 Westfield Street, Ste 2

West Springfield, MA 01089

855-612-9398

About Heidi

The West Springfield, MA branch is an energetic and positive group. As a branch manager it is important that I listen to their needs and deliver great service to them. To be part of the West Springfield team meant that you’re in a culture of togetherness and support.

As a manager I look for Loan Officers to be positive, efficient, and a team player.

As a branch manager, I work hard to balance my personal business with my managerial duties. I make sure that the team knows they’re a priority. I check in daily and not only regarding business but to see how they’re day is going.

98% Customer Satisfaction Rating
Zillow 5 star rating
Inc 5000 Fastest Growing companies
Scotsman Guide Top Lender

Reviews(44)

  • 5.0

    5.0 Survey completed on January 06, 2021

    Review By Jason D. for Heidi Leonard

    Completed transaction in November 2020

    Heidi was incredibly responsive throughout the entire process. She was incredibly knowledgeable, easy to work with, and the entire closing process seemed almost TOO easy (especially with a short sale in our past). We have been singing her praises ever since.

  • 4.5

    4.5 Survey completed on January 03, 2021

    Review By Carl P. for Heidi Leonard

    Completed transaction in November 2020

    Just a lot of unknowns and mixed information throughout... But overall in end it worked good so thank you!

  • 5.0

    5.0 Survey completed on January 03, 2021

    Review By Patience M. for Heidi Leonard

    Completed transaction in November 2020

    Heidi was communicative, prompt, reliable, and very professional.

  • 5.0

    5.0 Survey completed on December 30, 2020

    Review By Becky C. for Heidi Leonard

    Completed transaction in December 2020

    Heidi was professional, kind, knowledgeable and thorough. She handled every bit of the process with ease and grace.

  • 5.0

    5.0 Survey completed on December 30, 2020

    Review By Jessica D. for Heidi Leonard

    Completed transaction in November 2020

    Heidi was absolutely fantastic and made the entire process seamless. She communicated every step of the way and was always very quick to respond (usually within minutes!!) when I emailed her one of my many questions.

Loan in progress?
Mortgage Applications Fall as Interest Rates Tick Up

Mortgage applications were down last week, dropping about 2% from the week prior, according to the latest survey from the Mortgage Bankers Association (MBA). The overall drop came from a decline in refinance applications, which fell 5% for the week. Purchase applications actually increase over the week prior, with a 3% jump. The decline was…

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