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Michelle Solomon

Massachusetts - Plymouth
02360

50 Resnik Road, Suite 203

Plymouth, MA 02360

508-591-4801

About Michelle

Witnessing Loan Officers achieve transformational levels of success is fulfilling to me in my role as a Branch Manager. Levels of success are diverse among Mortgage Professional and each is seeking something different from their manager.

By designing and facilitating a collaborative environment, Loan Officers are allowed to feel empowered in their strategic plans for success and growth and become creative in their engagement with clients. As a certified coach I am able to offer professional coaching to team members. Coaching aids individuals in evaluating where they are and where they would like to be. By reviewing obstacles and opportunities that hinder envisioned success in business plans, behavioral changes may be considered and implemented.

Most members of my team work to support each other, celebrate individual and mutual successes. Team members who work remotely or in satellite branch locations are conversely supported and offered the opportunity for coaching, meetings and team activities.

Some qualities that I look for in a Loan Officer include but are not limited to: compassion, honesty, work ethic, strategic thinking, problem solving, and perseverance. About a year ago, I connected with an old colleague beginning a discussion around Embrace and joining my team. He had become uninspired and disenchanted in the contemporary mortgage environment. Since joining Embrace, he is enthusiastic, motivated, determined and strategic in his plan for success. He is an eager weekly collaborative partner in coaching and a top producer on my team. I have no doubt that this year, his first full year with Embrace he will achieve President’s Club status.

Being present and available is one simple but effective approach to managing my team. Involving myself in on-boarding and training and continually advocating for my Loan Officers is key to our success. Checking in with them and caring about their well-being from a professional and personal perspective is in line with my values and our company culture. Offering and providing my time and attention matters.

98% Customer Satisfaction Rating
Zillow 5 star rating
Inc 5000 Fastest Growing companies
Scotsman Guide Top Lender

Reviews(132)

  • 5.0

    5.0 Survey completed on February 25, 2021

    Review By Robert L. for Michelle Solomon

    Completed transaction in February 2021

    Extremely Professional and knowledgeable

  • 5.0

    5.0 Survey completed on February 19, 2021

    Review By Alan B. for Michelle Solomon

    Completed transaction in February 2021

    Alan and I want to thank Michelle Solomon for her help with our loan! Michelle and the people working with her put us at ease with all the paperwork involved! Thank you again Michelle for your help! Alan & Carol Belcher

  • 5.0

    5.0 Survey completed on February 04, 2021

    Review By Christine K. for Michelle Solomon

    Completed transaction in January 2021

    My experience with Michelle and her team was outstanding! Everything was easy - communication was prompt, the portal was easy to use, and it was a very smooth process. Thank you to the Embrace team!

  • 5.0

    5.0 Survey completed on December 30, 2020

    Review By Michael D. for Michelle Solomon

    Completed transaction in November 2020

    Exceptional service

  • 5.0

    5.0 Survey completed on December 30, 2020

    Review By Christofer B. for Michelle Solomon

    Completed transaction in December 2020

    Just that she would answer her phone or call me back right away to answer any questions that came up.

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