Michelle Solomon

Massachusetts - Plymouth

02360

50 Resnik Road, Suite 203

Plymouth, MA 02360

508-591-4801

About Michelle

Witnessing Loan Officers achieve transformational levels of success is fulfilling to me in my role as a Branch Manager. Levels of success are diverse among Mortgage Professional and each is seeking something different from their manager.

By designing and facilitating a collaborative environment, Loan Officers are allowed to feel empowered in their strategic plans for success and growth and become creative in their engagement with clients. As a certified coach I am able to offer professional coaching to team members. Coaching aids individuals in evaluating where they are and where they would like to be. By reviewing obstacles and opportunities that hinder envisioned success in business plans, behavioral changes may be considered and implemented.

Most members of my team work to support each other, celebrate individual and mutual successes. Team members who work remotely or in satellite branch locations are conversely supported and offered the opportunity for coaching, meetings and team activities.

Some qualities that I look for in a Loan Officer include but are not limited to: compassion, honesty, work ethic, strategic thinking, problem solving, and perseverance. About a year ago, I connected with an old colleague beginning a discussion around Embrace and joining my team. He had become uninspired and disenchanted in the contemporary mortgage environment. Since joining Embrace, he is enthusiastic, motivated, determined and strategic in his plan for success. He is an eager weekly collaborative partner in coaching and a top producer on my team. I have no doubt that this year, his first full year with Embrace he will achieve President’s Club status.

Being present and available is one simple but effective approach to managing my team. Involving myself in on-boarding and training and continually advocating for my Loan Officers is key to our success. Checking in with them and caring about their well-being from a professional and personal perspective is in line with my values and our company culture. Offering and providing my time and attention matters.

98% Customer Satisfaction Rating
Zillow Icon
Inc 5000 Fastest Growing companies
Scotsman Guide Top Lender

Reviews(110)

5.0

5.0 Survey completed on August 08, 2020

Review By Nicholas W. for Michelle Solomon

Completed transaction in July 2020

Michelle is always on top of advising us about home options. She reached out about refinancing before we even knew it was an option. she is great

5.0

5.0 Survey completed on August 05, 2020

Review By Jordan W. for Michelle Solomon

Completed transaction in July 2020

Michelle was responsive and communicative. She made the process of refinancing very easy for us!

4.5

4.5 Survey completed on July 01, 2020

Review By Penelope W. for Michelle Solomon

Completed transaction in June 2020

Great communication, fast turnaround and Michelle obviously knows her business. I felt like I was in good hands.

5.0

5.0 Survey completed on June 23, 2020

Review By Jeffrey D. for Michelle Solomon

Completed transaction in June 2020

Quick and easy. Didn’t have to spend hours chasing down paperwork and documents

5.0

5.0 Survey completed on June 23, 2020

Review By Amanda D. for Michelle Solomon

Completed transaction in June 2020

I appreciate all that was done to make my refinance possible and the communication was on point through this difficult times.

Loan in progress?
5 TED Talks That Will Make You a Better Loan Officer
5 TED Talks That Will Make You a Better Loan Officer

Admit it: in your downtime, you sometimes find yourself chatting on social media or clicking through videos on YouTube. But you’re absolutely not interested in mindless scrolling. You want whatever time you spend to be useful. You either want to feel educated, inspired, or make a connection — or you’ll be wasting time that you could…

Read More