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Richard Williams

Florida - Maitland
32751

485 North Keller Road, Suite 500

Maitland, FL 32751

407-571-0540

About Richard

Richard joined the Maitland team in December 2014 as a senior loan officer. He has been working in the Mortgage industry for the last 20 years as an originator, manager and owner with a focus on providing great customer service, honesty, integrity, and hard work to create a long lasting relationship with clients. Whether you’re refinancing a mortgage or buying property for the first time, you can expect a fluid and transparent process. This philosophy has allowed him continued success in the mortgage industry and ensures that he always has returning clients. Richard was born and raised in upstate NY and currently lives in Longwood, FL with his wife and 2 sons. In his spare time, he enjoys spending time with his family.

Social Survey Top 50 Customer Satisfaction 2018 Embrace home loans Presidents Club 2018, 2017, 2016, 2015
98% Customer Satisfaction Rating
Zillow 5 star rating
Inc 5000 Fastest Growing companies
Scotsman Guide Top Lender

Reviews(3000)

  • 5

    5 Survey completed on July 29, 2021

    Review By LeMoyne J. for Bob Beck

    Completed transaction in July 2021

    The good report that my wife & I had was very good. He explained things to us and worked very hard to make us get our home. Thanks again so much.

  • 5

    5 Survey completed on July 27, 2021

    Review By Doris S. for Paul Goulet

    Completed transaction in July 2021

    Paul always responded promptly. At closing the title company officer said they were very happy with the correspondence from Embrace. They said they typically hate to work with out of town lenders.

  • 4

    4 Survey completed on July 27, 2021

    Review By Lauren K. for Brian Brisebois

    Completed transaction in July 2021

    Really quick responses were very important to us. We appreciated that you were able to respond right away or whenever we had a question.

  • 4

    4 Survey completed on July 27, 2021

    Review By Vincent T. for Wyatt Reynolds

    Completed transaction in July 2021

    I would have given the rating of very good if it had been available--that was my overall experience, not just 'ok' but not 'excellent' either! I fully understand the need to make sure that an individual is qualified for a mortgage loan and has a very high likelihood of repaying the loan. However there was far too much back and fort for documentation I could have provided right from the start had they asked more comprehensively for exactly what was needed. Additionally we kept being notified loan had 'final approval' and then would get the request for 5 more items (most of which could have been provided from the start had they been requested with the detail that was required). Again I understand the need for completed documentation, and that the approval process focuses on 'cash flow' and that this is an iterative process; however the constant back and forth made it less that excellent. I want to comment wyatt--he was great on setting this up moving us along and following up. Also kudos to Monica Gaspar who very patiently and nicely kept managing the flow between the loan underwriters and us. additionally closing was very easy and we had all the documentation in advance so it went smoothly. Lastly, we really liked the website and simplicity of uploading documents and receiving documents; however once we got the initial documentation into the system, the status was not updated until the loan was fully approved and closed. All in all the individuals with whom we worked were excellent, the website is excellent but could have been updated a bit more re: status, and the document request was managed well by Monica however the constant back and forth on items that could have been requested in the level of detail needed kept the entire experience from being excellent.

  • 5

    5 Survey completed on July 27, 2021

    Review By Sean C. for Sam Atapour

    Completed transaction in July 2021

    This is my 4th time working with Sam, and it is the same fantastic service each time. Transparent, clear, friendly, and timely communication along the way. He helped navigate through multiple loan options to find the right one for us.

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