As the coronavirus (COVID-19) has begun to affect all facets of our daily lives, we felt it was important to let you know how Embrace is adapting in this developing situation.
At Embrace, our values guide how we do business and take care of our customers, teammates, and business partners. The decisions we’ve made during this unprecedented time have be based on our values of community, courage, empowerment, fulfillment, love, innovation, and achievement.
The health and safety of our employees and customers are of the utmost importance. We have been working hard to try and minimize disruptions so that everyone can carry on with business as usual (or as close as possible). Necessary steps we’ve taken include:
We are also in close, daily communication with our partners regarding best practices for health and safety, as well as their current plans for how they’re doing business. If there are ever any changes, we will keep our customers and partners updated.
Our No. 1 goal is ensuring that customers waiting to get into their new homes will be able to close on time. We know buying a home during a time like this can be scary, but we will do everything we can to keep things on track. Unexpected issues may come up, but we are in this together.
Thank you for your patience and your business as we all navigate this challenging time together. Stay healthy and hopeful — and remember that we’re here to assist you, answer any questions you may have, and help you find the right mortgage for your unique situation. We plan on remaining open and imparting our best efforts to serve our borrowers.
Your Friends at Embrace