Matt Fenster and Ken Pratt of Embrace Home Loans; "You're the best!"
Posted 7 January 2011 9:42 PM by Anonymous
Honor All Customers as Our Guest
Dear Matt (Fenster) and Ken (Pratt),
A note of thanks to you all for the conscientious and tireless efforts to pull this closing together. We are all most grateful for your diligent work. I've been talking, emailing and working with the buyers, sellers and agents all morning and the stage is set for a happy closing tomorrow morning, thanks to you all.
You're the "best." I have never had quite the pleasant experience with any other mortgage company in the fourteen years I've been in Real Estate. You've set a new standard. In times like these it is stressful for everyone concerned, but the pain is lessened when there is good communication and you have a working knowledge of what is taking place. Your freedom of information was very comforting. I hope we have the opportunity to work together again soon.
Joan M. Zeller
Century 21 Dwyer Realtors
North Kingstown, RI