Hear from our Customers in Tennessee

Dustin always returned our calls a.s.a.p and he was knowledgeable of the things we needed to get started on. We recommended him to our daughter. Thank you for your help.

Specialist: Dustin Martin, Customer: MarthaK.

We are a deaf couple. Celine was very willing to use video relay service to communicate with us. We are surprised that our communication went well. We have never used video relay service to communicate with anyone to discuss a loan which is not easy but we could. She was so great and a wonderful person to talk with. She knew what she was doing dealing with our loan questions. We were fortunate to work with her.

Specialist: Celine Rice, Customer: VirginiaF.

Rich was very polite and nice in helping me with my loan and answered all my questions. He was very patient with me. I think God put him in my path way because he knew I needed the help. I just want to thank Rich for all of his help and may God bless him.

Specialist: Richard Barnes, Customer: SherryS.

Jeremy rescued me from another loan agency which was dragging its heels and making no progress on my loan after 3 months. Jeremy did what he promised. He took over the loan process and completed it in about 3 weeks. He stayed in contact with me through out the process. He was always available when I had questions and promptly returned my calls. He made getting my loan pleasant and fast. Honestly, Jeremy is probably the most courteous and considerate loan agent I’ve ever dealt with. Thank you Jeremy.

Specialist: Jeremy Struzik, Customer: NilaC.

Joe was prompt on returning all my calls, very professional but yet also had the one element, call it compassion or whatever. He went the extra step to get what needed to be done. I would highly recommend him to all my friends and family.

Specialist: Joe Impagliazzo, Customer: MartyW.

Marlene was very helpful with our needs.

Specialist: Marlene Silva, Customer: CynthiaE.

I thought Dustin was very kind and professional.

Specialist: Dustin Martin, Customer: JoF.

From beginning to end Melissa was responsive and very easy to work with. The transaction went smoothly and quickly.

Specialist: Melissa Paquette, Customer: MaryP.

This is our second time refinancing our home through AFS. David helped us both times. He talked us through every step of the way. Great job!

Specialist: David Labbe, Customer: DavidR.

Bernie did everything he said he would do. He was easy to talk with and very understanding. He answered and returned every phone call. We are very pleased with him.

Specialist: Bernie Motta, Customer: BillyW.

My experience with Deanna was very good. She answered all questions I had, and returned all calls. She usually always answered the phone when I called. She was there and ready to help! She was very pleasant and helpful.

Specialist: Deanna Yankee, Customer: MarthaS.

It was a pleasure working with David. He provided great communication and guidance through every step of the mortgage process. I highly recommend David as his expertise and knowledge makes the loan process a breeze.

Specialist: David Labbe, Customer: WilliamF.

I phoned your company with my list of questions about the company and a bit of an interview with Brian to determine if he and you have experience to handle my mortgage. Obviously I was impressed with his ability to respond. I was further impressed with the ease and accuracy of the transaction. He was exactly as he should be.

Specialist: Brian Burns, Customer: RebeccaC.

All aspects of this transaction were explained in detail to me. Information I needed was given to me in a clear manner. All my conversations with John were very pleasant and not rushed, which put me at great ease – I look forward to dealing with him in the future when needed. He is a true professional and a great person!

Specialist: John Castore, Customer: DebraW.

Diane was very nice. She was able to answer any questions that I had. Her knowledge and professionalism were great.

Specialist: Diane Vutech, Customer: DeborahC.

Matthew was always very nice and always kept me informed.

Specialist: Matthew Fenster, Customer: DeborahT.

Chris was very helpful, and everything went very smoothly.

Specialist: Chris Horley, Customer: JohnH.

Our experience with AFS and Kate was very pleasing and smooth. I would recommend your services to anyone needing a loan.

Specialist: Katherine Langer, Customer: BillieF.

Working with Sandra made my borrowing experience much easier than I would have ever anticipated. She was so understanding of my difficult situation and kept me positive about the process. She always kept me informed and never failed to return my calls in a very timely manner. She went out of her way to make my experience as easy and comfortable as possible. It was a real pleasure to work with her.

Specialist: Sandra Burroughs, Customer: Tresa R.

We were impressed with Kevin's knowledge and patience. He made each step clearly and explained what steps we would need to take. We found Kevin to be honest. He worked very hard to make our dreams become a reality!

Specialist: Kevin Richardi, Customer: RobertM.

I called AFS in November and I closed in January. I never believed it would happen so fast or that I would be so well taken care of. Tim was very helpful and honest. He kept in constant communication with my wife and me throughout the entire process. He is a true professional. He seemed to have our best interest in mind, not just looking to sell a loan. I am very happy with Tim and AFS.

Specialist: Timothy Souza, Customer: RichardM.

I wanted to let you know how happy my wife and I are about our new mortgage. Anthony was very helpful and courteous through the whole process. When one is going through a major financial transition it relieves a lot of stress to know that you can get help by a simple phone call, and that is exactly what he did. If I hear of anyone of my friends or family needing to refinance their home or want a new home I will give them your name and number. Thank you again so very much.

Specialist: Anthony Rodrigues, Customer: ChuckG.

William was wonderful to work with and made the whole process so simple. He was very courteous and prompt in returning calls and answered all my questions without hesitation.

Specialist: William Bourke, Customer: CarlosG.

Frank was a joy to work with. He took time to explain everything. He went out of his way to be helpful.

Specialist: Frank Todisco, Customer: SandraK.

John is an asset and diligent worker for your organization. He did his job in a professional manner. John kept us aware and prepared during each step of the refinancing. We can only say well done, good job and keep up the good work John.

Specialist: John L. Burns Jr., Customer: JerryV.

I really liked Sarah each time she called. She answered all of my questions. She kept me updated on everything. Thanks a lot for being there and for listening.

Specialist: Sarah Dillon, Customer: QuenzellaB.

I have only good things to say about my whole experience. Tim made it all very easy for me and explained/answered all of my questions. He stayed in contact with me the whole way. He's a 10 in my book!

Specialist: Timothy Souza, Customer: AngelaS.

Edward did a great job. He worked long and hard and kept me updated on my loan.

Specialist: Edward Boback, Customer: ShirleyB.

This is approximately the fifth home mortgage we’ve gone through. We could not have ordered a nicer experience than we had with Marlene. The experience was A-1. Thank you very much and please express our appreciation to Marlene for all she did for us.

Specialist: Marlene Silva, Customer: Danny E.

John, I just wanted to thank you for your help with the refinance of our home. My wife and I were pleased with all the help we received. You conducted yourself in a professional manner and we felt like we could trust you to help us through this process. Thanks again!

Specialist: John Castore, Customer: MattC.

Nicholas made me feel very secure and comfortable. He explained everything in a very professional manner and made sure I understood what I was signing and I felt like I could trust him. Thank you.

Specialist: Nicholas L. Christ, Customer: MargaretM.

We enjoyed doing business with Paul so much because he was always available, very knowledgeable, courteous and friendly. He made refinancing a pleasure and I will recommend him to anyone I know.

Specialist: Paul Ottoson, Customer: DanielK.

I am very impressed with everything – especially with Bryan. He worked hard for me! He is #1!

Specialist: Bryan LaFountain, Customer: MaryD.

Nicholas's attitude was always upbeat. He was knowledgeable and had a way of saying we will get this done if at all possible and done quickly with my best interest at heart. He was a person that I would do business with again if I was ever to do this again.

Specialist: Nicholas Cudmore, Customer: JohnD.

I had two loans on my home and I wanted them on one loan and put some other bills on this loan which made it a lot easier for me.

Specialist: Tom Morgan, Customer: HarryS.

Tim was on top of everything. Any questions we had he was able to answer within 24 hours.

Specialist: Timothy Souza, Customer: KarenL.

From the first phone call I was put at ease. Gregory was very knowledgeable and had answers for all the questions I had. He guided me through all the documents. I called numerous times and he was always available with the answers.

Specialist: Gregory Ganser, Customer: JennieA.

When I called Ryan things were really getting tight for me. He gave me hope with talking to him just a few minutes. Everything he told me was what he did. If anything changed he called me and informed me of everything. Ryan did a great job. I would like to thank Ryan for making life easier for me.

Specialist: Ryan M. Alexander, Customer: RhondaS.

We are pleased with how our loan was handled. Aaron was quick to respond to any of our questions. Thank you for all your help.

Specialist: Aaron Kloss, Customer: CherylB.

I would like to thank Rob for helping me refinance. He was great! He was able to answer my questions and was very helpful. My experience with AFS was great. I really think that being able to do most of the refinancing online was very helpful by not having to take off work to go into an office and fill out papers. By doing this online I was able to do this after hours mostly. I think that Rob did an excellent job. He was very knowledgeable about AFS and the loan market. If I need to refinance in the future I would use AFS and ask for Rob. Thank you!

Specialist: Robert B. Wright, Customer: DannyM.

Maria provided great and fast service. She has been excellent!

Specialist: Maria Fernandes, Customer: Gail R.

Nicholas was exceptional in his knowledge and patience with me and wife during this process. I have nothing but positive things to say about him and your company. With lending companies being in the situation that they are, it was nice for me to have his honesty and expertise.

Specialist: Nicholas L. Christ, Customer: JasonB.

Craig understood our needs - he was nice to talk to. Thank you so much for helping us.

Specialist: Craig Zalcberg, Customer: MaryH.

When I called AFS about a form that I received in the mail I was referred over to Tim. From day one he was very helpful and professional. He kept me informed about what was happening and had answers to all my questions. We exchanged a lot of paperwork and he was very kind to explain everything to me. Thank you AFS for saving me so much money and a special thanks Tim for his help.

Specialist: Timothy Souza, Customer: BerniceS.

Jeremy was a total professional. He is truly a gem and an asset to your company.

Specialist: Jeremy Struzik, Customer: PeggyD.

Nicholas was absolutely wonderful in helping us. His knowledge and expertise was outstanding. He knew all the facts and in a business-like manner. He could not have been any better. He was a man who knew our needs and guided us through this without a hitch.

Specialist: Nicholas Serino, Customer: BertT.

David was great. He gave us excellent service and had great communication.

Specialist: David Martin, Customer: DeniseC.

Greg was very courteous, informative, and a helpful agent. He helped us overcome several obstacles and we appreciate his service. Greg is a “people person” and he related to us well. He was always respectful and determined to do what was in our best interest. We are thankful to have worked with Greg especially since this was our first time to seek a loan from a mortgage company rather than our local bank which we know personally.

Specialist: Gregory T. Cox, Customer: TerryP.

Our experience with your company was a wonderful one. Our experience with Drew was why we ended up choosing your company. He was a pleasure to work with, very understanding, and personal. I think he is an asset to your company. There should be more people like him in the world.

Specialist: Drew LeBlanc, Customer: KristinW.

I wanted to take a moment to thank you for sticking with us on getting our home refinanced. I didn't think it was going to happen but you didn't give up. The refinance enabled us to get back in line with our debt by lowering our monthly payments. This was also the first refinance I've had come to my house. I have given your name and number to several people who asked me about the refinance.

Specialist: Bruce Bucci, Customer: EdwardS.

My situation was very complicated. David helped me sort through everything. He gave me the best advice on what would benefit our family. He was nothing but kind and understanding. I would recommend him to anyone in my family.

Specialist: David Labbe, Customer: DanaP.

Cam was professional and returned my calls in a timely fashion. She made this a smooth transaction.

Specialist: Cam Prassl, Customer: MelanieG.

Ambrose met our expectations – very satisfied! He explained everything step by step. He made everything very easy.

Specialist: Ambrose Ling, Customer: ReginaG.

Joe was SUPER! We are very satisfied! Joe was absolutely a pleasure. He made this whole experience fun and exciting. I’ve never been treated like part of a “family” or a “friend” before – I actually looked forward to his calls and his calm voice. We love you Joe!

Specialist: Joseph Silva, Customer: CathyB.

Nicholas gave us above excellent service. He met our expectations in the most timely manner. There were no questions left unanswered and he kept us up to date on our loan status. I would recommend him to anyone who might need a loan.

Specialist: Nicholas Cudmore, Customer: WesleyM.

I was completely satisfied with the way Mark handled my mortgage experience. He was always available to answer my questions and soothe my anxieties. He was always courteous and understanding. I think Mark is a great asset to your company.

Specialist: Mark Lanen, Customer: MonteM.

My experience with Kevin was one I wish I could have with all my other contacts of business. He was very polite and understanding of my needs. He was also a very good listener and very patient with me. I would recommend this young man to anyone. He is tops with me.

Specialist: Kevin Corbett, Customer: DonnaT.

Ambrose was truly a blessing for me. I was not sure what or where to step next. From the first call till the last he was always there to help guide me through my situation. He was very knowledgeable about what I could and could not get and I appreciate his honesty and hard work.

Specialist: Ambrose Ling, Customer: DeborahE.

Nicholas was exceptional in his knowledge and patience with my wife and me during this process. I have nothing but positive things to say about him and your company. I appreciated his honesty and expertise.

Specialist: Nicholas L. Christ, Customer: JasonB.

If all of your loan officers are evaluated on how we evaluated Norman we can see a tremendous amount of business for your company. We don’t think our transaction could have been handled any better than Norman did. Throughout the complete transaction Norman exemplified professionalism on both his and the company’s behalf.

Specialist: Norman Leung, Customer: JacquelynR.

We thank George. He did an excellent job and kept us up to date. He returned our calls and was very reliable.

Specialist: George Tantimonico, Customer: BusterH.

Sean was just great. He worked with us and kept us informed on the progress of our loan. Sean is a very nice person and did a great job helping us.

Specialist: Sean P. O'Brien, Customer: NormaC.

Chris was very good to work with. He made me feel like I was important. I am so glad I called AFS and Chris took my call. I was embarrassed by the financial situation I was in, but Chris put my mind at ease. I will recommend AFS to anyone I feel that needs help and have them ask for Chris! Thanks so much.

Specialist: Christopher Pacella, Customer: ArthurS.

I could not have been treated with more courtesy than I was treated with by Timothy. He really surprised me as to how well my application was handled. I think it was like talking to someone I have known and trusted for years. He couldn’t be more trustworthy for my needs as an applicant for this loan.

Specialist: Timothy Souza, Customer: BettyW.

I was very pleased with Ambrose. He definitely went the extra mile taking care of my loan. I had several problems getting everything done for my loan but Ambrose hung in there and handled everything as quickly as possible and in a professional manner. Most people would have given up but Ambrose went the extra mile to help me.

Specialist: Ambrose Ling, Customer: JefferyJ.

Derek was very diligent in implementing our refinance. Thank you Derek for everything!

Specialist: Derek Franklin, Customer: BelvadaleL.

This was our second dealing with Gina and she has done an excellent job both times. She notified us about the drop in interest rate. We are so appreciative for her concern for us. She has always been courteous, informative and helpful.

Specialist: Gina Lalli, Customer: TimothyW.

Macken never failed to return my call if he wasn’t available when I called. We truly appreciate how hard he worked to make the loan for us. His business card had his picture on it which to me was great because I put a face with the voice and made things seem more personal.

Specialist: Macken Dolan, Customer: CarolynB.

Sabra is a very thoughtful, knowledgeable, and professional person. She made a confusing situation (for me) easier to understand. I would recommend her for any mortgage needs.

Specialist: Sabra Perpall, Customer: EddieE.

Adam was most professional! Adam was familiar with my husband and me from a previous refinance. He is consistently on top of every detail and touches base frequently with any new updates. We feel as if he’s part of our family. I would recommend Adam and AFS to any of my friends and family.

Specialist: Adam Martucci, Customer: VickiM.

Lori was very helpful, knowledgeable and respectful. We were very satisfied with our experience with her and AFS.

Specialist: Loretta Burke, Customer: PatriceC.

Steven really helped me by consolidating my bills and lowering my payments. I paid off my credit cards and my medical bills. I am really enjoying life again. Thank you all so much.

Specialist: Steven P. Mello, Customer: EllenL.

Sean took the time to explain everything and make sure I knew and understood everything.

Specialist: Sean P. O'Brien, Customer: JeffreyS.