Hear from our Customers in New York

My overall experience with AFS and Greg was excellent. He was very attentive ad honest about when we would be closing. He waited patiently for me to fax all the paperwork over to him that he needed. Thank you Greg for helping me get out of my financial disaster that I was in. Just when I thought all hope was gone I met Greg!

Specialist: Gregory Mullen, Customer: PatriciaM.

Robert was very polite and he returned all of my calls with answers to all my questions. We really enjoyed working with him and we feel that our refinance will give a fresh start in 2009 and we can finally make a nest egg for our future.

Specialist: Robert Petrucci, Customer: JeffreyW.

Sarah was extremely courteous and most helpful through out the entire loan process. She was available when we had inquiries or needed to discuss the procedure in greater detail. We sincerely appreciate her efforts.

Specialist: Sarah Dillon, Customer: GregoryN.

My overall experience was very good. Alan, in my opinion, went above what I’d expect someone in his position to do. It took a lot of work on Alan’s part to get this deal done because of some of the issues FHA found that we had to resolve. I personally don’t think Alan could have done anymore to help me out with my refinancing.

Specialist: Alan Vars, Customer: MarkB.

This is my second time with AFS and Rob. He helped us get the loan refinanced at an excellent rate and saved 7 years off our mortgage. I would recommend Rob and AFS to anyone who needs help or just looking for a better loan rate.

Specialist: Robert Danis, Customer: PamelaL.

David is always a pleasure to work with and he tries to get you the best rate and helps you as much as he can. David is very professional in his work and I would recommend him to anyone.

Specialist: David Labbe, Customer: RaymondF.

Chad’s follow-up was great and professional. I enjoyed working with him!

Specialist: Chad Hickman, Customer: MyrleR.

Brian was very kind and courteous on the phone. He was always available if I had a question and he always returned my calls quickly. He made everything as smooth as possible transaction. I would recommend him in the future.

Specialist: Brian Mitchell, Customer: KerriA.

Diane is very professional and very knowledgeable with her work. Diane is also very friendly and easy to work with.

Specialist: Diane Vutech, Customer: ThomasB.

Keith was very understanding and helpful in regards to my needs in obtaining a lower interest loan and years of repayment. Thanks Keith for all your help.

Specialist: Keith Costello, Customer: RaymondC.

I found Len to be courteous, sincere and very professional. Len took the time to answer my questions and I never felt pressured or in a rush when deciding to go with AFS.

Specialist: Leonard Machado, Customer: MichaelF.

Nathan was a wonderful person to work with because he was very helpful from start to finish. He was able to answer my questions in a timely manner.

Specialist: Nathan Grage, Customer: MichaelN.

Ambrose was always polite and courteous. When a problem arose as it did, he resolved it efficiently and followed up with me. He acted professional through the problems and closed in a timely manner. Thank you.

Specialist: Ambrose Ling, Customer: WalterB.

Sean was very helpful and knowledgeable. I am pleased with the service.

Specialist: Sean McGowan, Customer: ChristopherV.

Michael was very helpful and knowledgeable. He made this process very easy for me.

Specialist: Michael J. Wheeler, Customer: MelanieP.

Very satisfied!

Specialist: Gregory Mullen, Customer: CatherineV.

I had super service with Bernie. He had great communication.

Specialist: Bernie Motta, Customer: KeithC.

AFS helped us with our financial goals. Ryan was exceptional in his service to me. He made the loan process quick and easy.

Specialist: Ryan Hall, Customer: MatthewA.

Maria met our expectations above and beyond. Maria is an asset to your company. She was very understanding to our needs, very courteous, professional, honest, and also available for any questions.

Specialist: Maria Fernandes, Customer: DebraM.

Sean was very knowledgeable about refinancing. He was very competent in explaining the whole process. He was always courteous on the phone and always returned any phone calls in a timely manner. He went out of his way to find me the lowest rate possible. In my opinion Sean did a excellent job handling my refinance.

Specialist: Sean McGowan, Customer: KevinE.

Tayla was excellent. She was very personable and efficient.

Specialist: Tayla Fusaro, Customer: PaulaM.

Ryan took a personal interest in my refinancing situation from the initial inquiry. His knowledge of financing and applying it to my personal needs went way above and beyond my expectations. He is a valued asset and the primary reason I chose AFS. He is to be commended for his professionalism, knowledge and relentless support of me. I would like to thank Ryan for exceeding his job requirements.

Specialist: Ryan Meyer, Customer: CarolS.

Bob did a great job throughout the process. I am very satisfied with the process and service. Communication was very timely.

Specialist: Bob Chace, Customer: RobertH.

Joe was a pleasure to deal with on a daily basis. He was responsive, knowledgeable, and respectful and addressed all my questions and concerns.

Specialist: Joseph K. Veitch, Customer: CarlH.

I was very pleased with Nair. She was very helpful and always answered my phone calls. I would recommend her services to my friends and relatives.

Specialist: Nair Oliveira, Customer: AlsadaP.

Karl was great. I was completely satisfied!

Specialist: Karl H. Haynes, Customer: CynthiaM.

Nicholas was prompt, friendly, returned all calls quickly and he was very professional. I found him to be most helpful and I applaud you for having him on your staff.

Specialist: Nicholas L. Christ, Customer: GuyK.

Kevin was great! I have gone through two other mortgages and this by far was the easiest, fastest process ever! Kevin was fantastic at keeping in contact, managing my expectations, and quickly resolving any issues that arose. I wish I had to do another loan or other business with Kevin.

Specialist: Kevin Preble, Customer: NatashaG.

Patrick was very professional. He was candid with conversations and in business dealings. It was a pleasure to do business with him.

Specialist: Patrick Shaw, Customer: EdwardC.

Overall we are quite satisfied with the service provided by Bob.

Specialist: Bob Chace, Customer: FranklinV.

I have to day there is nothing Matthew or AFS could have done better. This is the second time I have used AFS and also Matt and his professionalism and availability is impeccable. In the future if I need assistance I will absolutely turn to Matthew and AFS. Hats off to Matthew.

Specialist: Matthew Wallace, Customer: JoannH.

I was very impressed with Jamie. He was comfortable and professional to talk with. He answered all my questions. He made me feel like he could help me in a time of financial uncertainties without making me feel guilty or dumb. He is an asset to you company.

Specialist: Jamie Layman, Customer: BonnieH.

Our experience with John was especially wonderful. His talent to know the business and relate to customers is unmatched. He worked extremely hard with me and my family to bring us to a financially stable place. The job he did for us was exemplary!

Specialist: John Wilcox, Customer: JamesP.

I feel Michael worked very diligently on a home loan for me. He was very knowledgeable and patient in explaining what was the best way to go about my refinancing.

Specialist: J. Michael Padovich, Customer: KellyH.

Richard is an asset to your company. We will do business with him again.

Specialist: Richard Barnes, Customer: JosephS.

I was satisfied with my AFS mortgage refinancing, which was efficient and quick. Both the appraisal and closing were arranged according to my schedule. I had lots of questions and James listened to my concerns and provided the best financial service for my situation. I appreciated the fact that he returned all my calls.

Specialist: James Melton, Customer: KarenP.

I knew in the first few phone calls with Kevin that I made the right decision to go with AFS for my mortgage. Kevin was wonderful. He updated me regularly before and after the loan closed. He was always pleasant, patient and excellent at explaining every step of the loan process. I have never worked with a more organized, knowledgeable, sincere, and nice person as Kevin.

Specialist: Kevin Corbett, Customer: CherylH.

I am a very skeptical person and I told Ryan, "I don’t trust banks and have not had good experiences in the past with banks". Ryan is a very personable and understanding man. I enjoyed working with him. He was honest and took time with me when I didn’t understand. He has the ability to talk to people on their level. Thank you Ryan!

Specialist: Ryan M. Alexander, Customer: LorrieG.

Nathan did a great job for us. We never had to wait for returned phone calls when we had questions that needed answers. Nathan is a terrific asset to the company. Thank you so much for helping us.

Specialist: Nathan Grage, Customer: DianeL.

Overall Bob did a wonderful job, assuring me that it would be well worth it in the end and in the end it was! I’m 100% completely satisfied.

Specialist: Bob Chace, Customer: BrendaS.

Bret was very patient with me - he answered every question I had. I was very pleased with him. He had manners and was very knowledgeable.

Specialist: Bret Arnold, Customer: PeterS.

My experience with Anthony was great. The prompt service that was provided to us, with an understanding of our financial situation, was extremely refreshing and much appreciated. Anthony did just about everything he possibly could to make the refinancing of our home a reality. He was very professional and knowledgeable. He was also readily available when we had questions and made sure he provided answers to best of his ability. I have already recommended to another couple that they call AFS and speak to Anthony. Some people dread dealing with financial institutions, and I am one of them. However, this was certainly an experience that worked out well for us and I will continue to recommend AFS, and Anthony in particular, to other people. Thank you again for all your time and consideration.

Specialist: Anthony Rodrigues, Customer: YvonneH.

Kevin was very friendly and helpful. It was nice to work with him. I am very pleased with the outcome of this experience and glad I took the first step.

Specialist: Kevin Preble, Customer: SandraM.

I was totally amazed at how fast Sarah got us refinanced, three weeks from the time of our first call till the day we closed! Sarah made the whole process seem seamless – she was very nice to work with and was always professional.

Specialist: Sarah Berryman, Customer: PaulC.

From the first conversation with Chad we felt very at ease. His service was excellent and even when a problem arose he kept us informed and worked through any issue. Overall we could not be any more satisfied with Chad’s service. Job well done!

Specialist: Chad Hickman, Customer: PaulO.

Bill was great. Due to my job, the process was a bit long. He kept us on track of my loan and handled everything very well.

Specialist: William B. Mitchell, Customer: ChristopherG.

Cam did an excellent job. She was very friendly and professional. She was always available to answer questions and was very thorough in letting me know what to do and how things were going.

Specialist: Cam Prassl, Customer: RandyF.

Matt is a wise listener. He didn't tell me useless facts. He never lied to me. He answered my questions promptly. He is a smart guy - actually a brilliant guy. Thanks again!

Specialist: Matthew Fenster, Customer: JohnB.

We can’t believe how easy Vincent made this whole process. He presented us with two different refinancing options – presenting pros and cons of each. Thank you! We are now on the road to recovery!

Specialist: Vincent Barros, Customer: DianaO.

Dustin was great! I enjoyed refinancing from the comfort of my own home.

Specialist: Dustin Martin, Customer: VirginiaS.

Brian was very knowledgeable. He has a great personality and was incredibly patient with our needs, concerns and questions. Overall experience was positive.

Specialist: Brian Burns, Customer: JohnM.

My only expectation was that this whole process would have made my life and my finances a lot easier to manage. And it has.

Specialist: Brian Mitchell, Customer: CaroleZ.

My husband and I are delighted with our decision to apply for a loan with AFS. The loan was processed in a timely and efficient manner. Ian always made himself available for any questions we had. He also took the time to give us daily updates as the loan process moved forward. Overall this has been an unexpected pleasant experience.

Specialist: Ian Aubourg, Customer: RoseS.

My overall experience was wonderful. Len was very professional and extremely helpful. I would recommend AFS to any home owner who is looking to refinance.

Specialist: Leonard Machado, Customer: MadelaineC.

I refinanced my home with Sean and he was one of the best to do business with. He went over everything in detail with me until I understood what he was talking about. He was also very straightforward. He kept in touch with me. I will recommend him to anybody I know who needs to do good business. Keep up the good work Sean.

Specialist: Sean Delaney, Customer: GavinG.

I just want to thank you for your personable service with our refinance of our mortgage. You are a fantastic listener and truly care about the situation your clients are in and why they need to refinance. Thanks so much for all of your help!

Specialist: Karen J. Donnelly, Customer: JamieE.

Catherine was excellent. She kept me informed and up to date regarding our process. She was helpful and courteous.

Specialist: Catherine Hourihan, Customer: EdwardD.

Bruce was wonderful and very patient with us. He always took the time to return my calls. Bruce needs no improvementm - he was great. Thank you.

Specialist: Bruce Bucci, Customer: BarbaraL.

The entire loan process from my initial call through the closing was smooth and far easier than I anticipated. Cam made the whole experience painless and she was gracious when I asked many questions – even if she had already answered them.

Specialist: Cam Prassl, Customer: EllenL.

Matt made the process simple and sometimes fun. He was very informative, professional, and very easy to work with. Matt is a true asset to your team.

Specialist: Matt Kestler, Customer: JohnE.

My experience with Bruce and AFS was much more efficient and knowledgeable than my experience with the banks when I applied for home equity loans. Bruce was always very friendly and informative for me. It was a quick and much more pleasant experience.

Specialist: Bruce Bucci, Customer: DawnD.

I was very satisfied with Glen’s work. He answered all my questions clearly. He also always returned my calls in a timely manner.

Specialist: Glen Macnie, Customer: RichardO.

Rich was able to gather information quickly and close the loan quickly.

Specialist: Richard Barnes, Customer: JeanetteH.

Scott as a pleasure to deal with and probably the best we have ever dealt with. He was attentive, punctual, encouraging, and communicative. The communication process is so vital in this business and he was perfect. He was there all the time and it was a pleasure working with him.

Specialist: Scott R. Muller, Customer: LoisR.

Norman kept me up to date on all that was happening. Norman did not miss a beat. He went above and beyond and also helped me clean up my credit report.

Specialist: Norman Leung, Customer: ScottM.

Alan was great. He worked very hard to help us save money in every way possible. I was very satisfied with my experience.

Specialist: Alan Vars, Customer: JoelB.

Gregory was very professional with us in taking care of this matter very quickly.

Specialist: Gregory Mullen, Customer: ShirleyD.

There is nothing that could have been done better. Robert was outstanding and helpful with it all. I had many questions and he answered them all with ease. I have a great confidence in Robert. I know he did the right thing with my loan.

Specialist: Robert E. Petrucci, Customer: DeborahC.

Ambrose did a very good job and helped us out in a very good way. I don’t think there is anything he could have done better. If I hear of someone who needs help I will refer them to Ambrose.

Specialist: Ambrose Ling, Customer: DonnaT.

Michael was very up front and honest with me in all our dealings. He always kept me informed with every step of the process. It was a pleasure working with him.

Specialist: Michael Fecteau, Customer: RobertT.

I must say, I was extremely pleased with Matt. He was very helpful in many ways. He took the time to explain things – which other people neglected to do. I would recommend Matt and your company to anyone.

Specialist: Matthew Wallace, Customer: JeanK.

Gina was very accommodating. She explained what she needed from us. She was almost always available.

Specialist: Gina Lalli, Customer: RodneyG.

John did a great job in helping me and was very timely with everything. Thank you.

Specialist: John M. Bronson, Customer: MichaelT.

Jeff’s service was 100%! He made the home loan as easy as possible, working with me over the phone.

Specialist: Jeff Gaccione, Customer: WayneD.

Norman took over my refinancing in the middle of the process which I thought would be a nightmare! It was however a more thoughtful and professional experience. My refinancing entailed some road bumps and Norman was on top of it and followed through with a solution. He was very insightful and professional. I was very impressed.

Specialist: Norman Leung, Customer: RobertF.

Brian was excellent to deal with - he was very professional and courteous. He was also very accommodating. He is a fine representative of your company.

Specialist: Brian Wheelin, Customer: DebraC.

My overall experience with Marco was excellent. He is very professional and knows the business that he does. Marco helped me a few times with my personal loans and with my refinancing of my mortgage. He always gave me 110% and I would always come back to him for any financial help. Thank you Marco for everything.

Specialist: Marco P. Melo, Customer: LesterC.

Everything was done in a timely manner with little or no inconvenience to us. We received understandable explanations and Michael was always available.

Specialist: J. Michael Padovich, Customer: GayleM.

Sally is the most professional yet personal individual I have ever dealt with in the purchasing/financing servicing of homes. She has product knowledge and yet not pushy. I am sure management has to recognize this level of skill and utilize it to the max!

Specialist: Sally Burnham, Customer: LeroyC.

I don’t know how to express how happy I am with AFS and Derek. Derek was in contact with me daily reassuring me and gathering information and explaining the process. My family needed to refinance and I feel like Derek made it possible for my family and I to stay in our home – and afford it again. Thank you for helping me keep my dream alive – and to help me support my children and grandchildren as well.

Specialist: Derek Franklin, Customer: LindaB.

Overall experience with AFS and Chad was beyond what we expected. He provided us with positive options and knowledge. We are so thankful!

Specialist: Chad Hickman, Customer: SusanneN.

Norman was great to work with. He understood my needs and worked with them. He always responded to my calls and e-mail. He was always professional and respectful.

Specialist: Norman Leung, Customer: VictoriaM.

We thought that Keith did a wonderful job and that our overall experience was very good.

Specialist: Keith W. Pyatak, Customer: JudyG.

Nick was very personal and he handled everything very professionally. I would recommend Nick to anyone refinancing or applying for a mortgage. I didn’t think that my mortgage was that easy to do with me being a business owner but Nicholas helped me out tremendously.

Specialist: Nicholas L. Christ, Customer: MichaelC.

We appreciate all that Marlene has done for us and the time and effort she has put into helping us to obtain this loan. Not to mention her patience was great too. Doing something like this can be overwhelming but Marlene knew just what to do to make this transaction go quickly and smoothly which made it much easier for me. Thank you!

Specialist: Marlene Silva, Customer: GeorgeK.

I had a great experience. He made things very easy and stress free.

Specialist: Scott R. Muller, Customer: WendyT.

This transaction was the most pleasant business and personal experience we have ever encountered. Dustin is an exceptional loan officer and reflects greatly on AFS’s services.

Specialist: Dustin Martin, Customer: JosephP.

Keith walked me through the whole process. He was very patient and acted as though he cared.

Specialist: Keith Calabro, Customer: Joan K.

I found Len to be very professional, courteous, knowledgeable, trustworthy and very kind. His communications skills are great. I would recommend him to anyone.

Specialist: Leonard Machado, Customer: St. ThomasJ.

Daniel was a pleasure to work with. He was most helpful and very professional when dealing with our mortgage. I would and have recommended Dan to some of my friends.

Specialist: Daniel Hanson, Customer: KimberlyP.

My wife and I were satisfied with all phases of our experience with Aisling and AFS.

Specialist: Aisling Grimes, Customer: RogerM.

Ryan made sure I was completely informed and comfortable. His professionalism and overall performance was remarkable! Thank you Ryan!

Specialist: Ryan Hall, Customer: AntonetteK.

There is nothing that Celine could have done better. She went above and beyond. I wouldn’t consider using anyone other than her and AFS. If the other employees at AFS do ½ the job that Celine does you wouldn’t find a better company than AFS.

Specialist: Celine Rice, Customer: MichaelP.

Nathan did an excellent job. Your customer service was great. He followed up and was easily accessible.

Specialist: Nathan Grage, Customer: MarkW.

Chip always called back within 24 hours. He explained everything – he was very knowledgeable.

Specialist: William Leakas, Customer: DarleneV.

Celine was great – wouldn’t change a thing.

Specialist: Celine Rice, Customer: NicholasL.

Matt was very professional - he told me what needed to be done to clean up my credit and talked me through cleaning up my credit score. He got me the lowest rate possible and everything is paid off. Thanks Matt!

Specialist: Matt Mallette, Customer: KerryW.

Nathan did an excellent job. He had good customer service and always followed up and was easy accessible.

Specialist: Nathan Grage, Customer: MarkW.

Alan contacted me in regards to lowering our interest rate. He was cordial and diligent in processing everything with a quick closing result. He is very knowledgeable in his field.

Specialist: Alan Vars, Customer: SharonT.

During the loan process Manny became a friend. He was always there to answer any questions we had and returned my phone calls promptly. Any problems that did arise were taken care of right away. I thank Manny and AFS.

Specialist: Manuel Raposo, Customer: MelissaL.

I would consider Anthony to be personable and professional. I would recommend his service to anyone who is planning to refinance.

Specialist: Anthony Desano, Customer: JohnL.

Rich was a remarkably positive force throughout the entire process. He was energetic and understood my time frame and stayed on top of each item every step of the way. I always had the sense he was on my side, working on my behalf. Rich was motivated and motivational. He is a great loan officer at your company.

Specialist: Richard Barnes, Customer: JeromeM.

Bruce was very helpful in understanding our situation and matching our needs to a solution. He kept us up to date on the progress through closing.

Specialist: Bruce Bucci, Customer: EricG.

We were very satisfied with the service provided by Jamie and AFS. He was very helpful and always got back to us in a timely manner. I would like to thank Jamie for his help. The whole process was very easy.

Specialist: Jamie Layman, Customer: TimmieC.

Derek is a true professional. Beyond that he is caring and personable. Derek genuinely cared about our financial situation and did everything he could to refinance and help us pay off our debts and put us in the right direction financially. I enjoyed doing business with Derek and AFS and we are most appreciative.

Specialist: Derek Franklin, Customer: NicholasS.

Nicholas was very professional and a pleasure to work with. He explained every detail and answered all my question. He is definitely an asset to your company.

Specialist: Nicholas Serino, Customer: ChristineP.

Sean was great! He was very pleasant and seemed more like a friend. He could not have done anything better!

Specialist: Sean P. O'Brien, Customer: MarieK.

Daniel was extremely helpful with all questions and was very patient. He was always available when I needed him and kept all promises to return calls or find information.

Specialist: Daniel Hanson, Customer: BruceK.

Michael was very friendly and helpful from the very beginning. He was never rushed or too busy for my questions or concerns. He offered some advice in the end that was also very helpful.

Specialist: Michael Simms, Customer: MaureenT.

My whole experience with AFS was very easy. Bob answered all my questions.

Specialist: Bob Beck, Customer: MarcM.

I am very happy with the service Paul provided for me. He kept me up to speed throughout the whole process.

Specialist: Paul Ottoson, Customer: ShawnH.

I am very grateful for Nathan. He helped me out a lot. He was very aware of everything. He is a great guy.

Specialist: Nathan Grage, Customer: JennyC.

Al was an awesome loan officer. He treats his customers with courtesy and compassion. I will recommend him to anyone. Your company is sent from heaven!

Specialist: Al Thornton, Customer: MaryannM.

Michael was excellent. He did a great job and always followed up. The whole process was very easy and closing was a breeze!

Specialist: Michael J. Wheeler, Customer: MelanieP.

Jeff is great! He is very professional and was always available to answer any questions. I actually enjoyed working with him!

Specialist: Jeff Gaccione, Customer: JohnC.