Hear from our Customers in New Jersey

My experience with AFS and Sandra was outstanding. She made the process hassle free and not complicated. Sandra is a very pleasant and helpful person to work with. She was very knowledgeable about any questions I had concerning the process. Overall the experience was a very positive one. I would recommend AFS 100% to family and friends. Sandra is an outstanding asset to AFS. She did a really good job!

Specialist: Sandra Burroughs, Customer: JacquelineW.

Celine was very professional. She was right there when I needed someone for help in my current situation. I would and will gladly refer her to anyone I know in need.

Specialist: Celine Rice, Customer: JamesJ.

Our experience with Karen was a pleasant one from the very first phone call. We feel very fortunate to have been able to do business with her. Even though we never met her in person, we consider her a friend. She was professional, thorough and reassuring. She kept us calm when we were nervous about our self-employed job status. It was a true pleasure to deal with such an honest person.

Specialist: Karen J. Donnelly, Customer: GregoryT.

As this is our second time around (successfully) with Sean, we sincerely feel it is not only a professional position to him but he displays a human element so hard to find in today’s world. Sean and we worked as a well oiled machine, under his supervision the complete deal was completed in less than two weeks. It was a pleasure again working with him and in the future when we are ready to sell our home and purchase another, we will once again contact Sean.

Specialist: Sean Sullivan, Customer: RichardP.

Gina was very easy to work with. I felt very comfortable discussing our needs with her. She responded to our phone calls and emails immediately. She kept us informed every step of the way, which is really helpful in the process. She was very professional.

Specialist: Gina Lalli, Customer: GaryG.

Brian was just great and AFS was overall much more efficient than my old mortgage company.

Specialist: Brian Mitchell, Customer: CorneliusH.

I found Bob to be very professional and extremely courteous during this transaction.

Specialist: Bob Chace, Customer: LouisS.

Anthony was very helpful and concerned about helping us get our loan. I appreciate his help very much. He stayed on top of his game. He never lost focus. It was nice talking with him.

Specialist: Anthony Rodrigues, Customer: JohnS.

Alan was such a pleasure to work with. He was always available to us anytime we had a question. When he got an answer to our question he would return our calls promptly. Alan seemed to take a personal interest in securing our loan in a very professional way. Thanks again for making the loan a pleasure to secure.

Specialist: Alan Vars, Customer: KennethH.

I felt very comfortable with Celine. She was helpful and always returned calls the same day. Now that I am finished with the process I miss speaking to her everyday. She was very friendly.

Specialist: Celine Rice, Customer: JosephM.

We could go on for days about how satisfied we are with AFS and Ed. He was so knowledgeable, professional and most of all friendly. He provided prompt information and a beautifully handled settlement. Certainly a company that stands behind everything they tell you right from the first phone call. Thanks Ed!

Specialist: Edward Bidlack, Customer: EvannaB.

I found Matt to be very honest and knowledgeable about my situation. Throughout this process, we found problems that I didn't know about... Matt didn't "beat around the bush" about any of it - he was very straightforward - which I deeply appreciate. For me, he made this process so easy and I would recommend AFS and Matt to anyone with mortgage financial concerns.

Specialist: Matt Kestler, Customer: RobertG.

Steven is the best loan officer that I've ever encountered. He's been a great help to me in my hour of need. I only wish there were more people like him in the world.

Specialist: Steven P. Mello, Customer: NildaO.

Pat was always right on top of everything I needed. He understood all aspects and did all that was possible.

Specialist: Patrick Shaw, Customer: RobertC.

Matt was the best! He was not judgmental about our situation. He was understanding and very helpful. Even when I called with small questions, it never bothered him. I felt like I was talking to a friend. He put me at ease and helped me through the process. It was a great experience. I would recommend him highly.

Specialist: Matt Brent, Customer: MariaC.

I received numerous offers in the mail about refinancing. I am very grateful that I chose AFS. Jon was very professional but at the same time not intimidating. He responded to my requests and financial needs in a timely manner. Everything went very smoothly. He was a pleasure to work with.

Specialist: Jonathan Mitchell, Customer: AmeliaW.

John was the most professional person I’ve ever had the pleasure of working with! From my first phone call to the day the money hit the bank, he didn’t miss a beat. He was well mannered, knowledgeable, professional, and understanding. These are just a few of the words that come to mind when I think of John. Thanks for everything. I’ve already recommended AFS to everyone I know!

Specialist: John L. Burns Jr., Customer: MartinG.

Diane did an outstanding job. From start to finish we experienced her sincere involvement as we went through the refinancing process. Diane always answered all of our questions in a timely manner. As a result of her professionalism, we felt valued and protected.

Specialist: Diane Vutech, Customer: RobertM.

Jason is very professional and personable.

Specialist: Jason S. Savoie, Customer: ChristineP.

Angela was extremely helpful and explained all options clearly and was personable and knowledgeable. She should be compensated for her overall performance!

Specialist: Angela Gioia, Customer: ConchettaP.

David is a great guy. He always returned my calls and answered any questions I had.

Specialist: David Labbe, Customer: KarenD.

I would highly recommend Chris. He was easy to talk with and always returned my calls and answered my questions. I felt he worked very hard on my behalf.

Specialist: Christopher Pacella, Customer: PatriciaA.

Scott did a great job for me! He explained everything about the loan and the closing costs. All paperwork was handled in a timely manner. Scott was available through his phone extension and returned calls quickly. Thank you.

Specialist: Scott Kopecky, Customer: ChristineT.

Our experience was very pleasant. Dante was very pleasant, professional and very knowledgeable in his job. He answered all our questions fast and accurately. Dante was great with getting back to us in returning phone calls, sending out paperwork and getting us appointments.

Specialist: Dante Blancarte, Customer: YildirayC.

John is wonderful! When I was ready to give up, his perfect understanding of my financial situation enabled him to gently reel me back in. In addition, John is an extremely pleasant person to work with.

Specialist: John Wilcox, Customer: RachelB.

Anthony was professional and helpful. It was great doing business with AFS.

Specialist: Anthony Desano, Customer: MamieB.

Robert kept me well informed about my loan application and options available to me throughout the process. He was very flexible and very professional. I had a very pleasant experience doing business with him.

Specialist: Robert Danis, Customer: AyodeleO.

We couldn't ask for more.

Specialist: Bruce Nance, Customer: YosukoC.

Tom really seemed friendly and professional. He explained everything and every step of the loan process thoroughly.

Specialist: Tom Morgan, Customer: MargieM.

We were extremely pleased with everything. The transaction was smooth and everything went quickly. Richard was extremely helpful and very easy to work with - we appreciate how he ended every conversation by wishing us a "blessed day". Thank you Richard!

Specialist: Richard Barnes, Customer: RaymondZ.

Bret was excellent in everything he did. He was very professional and courteous throughout. Thank you Bret!

Specialist: Bret Arnold, Customer: Marianne G.

Dustin was thorough and stayed on top of the process. He kept me informed of the process at all times. He was very easy to reach or he called back soon after.

Specialist: Dustin Martin, Customer: GerardS.

Chris was a Godsend. I explained why I needed the money and he guided me to the right solution. He called with updates regularly, which was very comforting. He followed up even after I was approved. Chris offered advice to help raise my credit score. He got to know me personally – which made this whole process less stressful. Thanks Chris!

Specialist: Christopher Pacella, Customer: MaryB.

I received your number from a mailer I received. My experience with Bernie was great. He made me feel at ease working with your organization. Great job!

Specialist: Bernie Motta, Customer: LynetteG.

I am very relieved to be able to consolidate my bills and lower my mortgage rate by 2.5%.

Specialist: Robert B. Wright, Customer: DavidL.

Dean was excellent throughout the entire process. He was prompt in returning my phone calls and was extremely patient with me while I struggled to retrieve certain pertinent information needed to close the loan. It was a pleasure.

Specialist: Dean Porter, Customer: RobertC.

My experience with AFS completely exceeded my expectations. The whole process was fast, efficient and painless. John was extremely efficient, courteous, knowledgeable and a pleasure to work with.

Specialist: John Castore, Customer: DanielO.

This was our second time dealing with Paul. He was understanding and a great help. I will be looking forward to working with Paul in the future.

Specialist: Paul Ottoson, Customer: CarlR.

I found Ian very comfortable to work with. He was always assisting me through this process with patience, competence and efficiency. Ian was consistently accessible and always very honest with me. I grew to trust him with this process. He was very knowledgeable about today’s financial times.

Specialist: Ian Aubourg, Customer: DonnaM.

Nicholas was very helpful and informative. I felt very comfortable taking his advice.

Specialist: Nicholas Cudmore, Customer: AngeloB.

Sabra was perfect and met all our expectations. Sabra is very gifted in people skills. I found her to be very charismatic. She always calmed me down to see the financial results. She made me feel like a very important person and steered me in the right direction. You are lucky to have her on your team!

Specialist: Sabra Perpall, Customer: GladysM.

Working with Dean was an excellent experience. He had all the information ready for us when we needed it. He was able and willing to meet our needs.

Specialist: Dean Porter, Customer: JavierC.

We were very pleased with the way Kevin handled the processing of our refinance for our home. He certainly met out expectations – he was easy to contact at all times and always returned our calls. All of our questions were answered and explained fully and he understood our situation.

Specialist: Kevin Richardi, Customer: WilliamF.

I would have never guessed that I could have such a pleasurable experience applying for and closing on a mortgage loan. I am positive this experience is all because of the professionalism of Kevin. This young man is quite an asset to your company, and I could not have been more satisfied with not only the outcome of the loan but in the way Kevin managed and controlled the entire loan process. I would also like to thank AFS for giving me the chance to breathe again and having faith in me by approving the loan.

Specialist: Kevin Preble, Customer: RobinB.

We were very satisfied with Jason. We did like the way Jason followed up on everything throughout the process.

Specialist: Jason S. Savoie, Customer: JoyceM.

Kevin answered all my phone calls and was very pleasant. It was a pleasure dealing with Kevin and I had no problems.

Specialist: Kevin Richardi, Customer: JamesG.

When I answered your mailing I was pleasantly surprised when I called and spoke to Gina. She was very easy and accommodating to all my specific needs. The whole process from start to finish was very enjoyable. I would not hesitate to recommend your services to friends and family.

Specialist: Gina Lalli, Customer: MichaelH.

Greg was awesome. I spoke to him one day about my problems and bills. Within an hour he had me on my way to keeping my home and having breathing room with my life. He met my expectations and much more! He was great. Everything he had done to help us was done less than a month. He returned all my calls and answered anything and everything.

Specialist: Gregory Mullen, Customer: DonnaD.

I would like to thank John for all his help with our loan. It was a challenge with all the changes and I know your hands were tied. It was so nice working with you. You are a dear man and good at what you do.

Specialist: John Castore, Customer: HelenB.

It was a great experience – I would recommend to a friend.

Specialist: Bryan LaFountain, Customer: JeromeB.

Derek is an excellent loan officer. He was exemplary in the handling of my mortgage refinancing. Derek was both understanding and knowledgeable regarding my financial situation. He was extremely reliable and readily available, and he always returned my phone calls in a timely manner. He was courteous, professional, and he demonstrated honesty and trustworthiness. Derek exceeded my overall service experience expectations. If any of my friends or family need to refinance I will definitely recommend Derek for the job!

Specialist: Derek Franklin, Customer: SusanK.

One continuous flow is the best way to describe the entire process of this loan from beginning to end. To begin with, we were told what was available to us – we then made our decisions and were kept informed on what would happen next on a daily basis. We had many questions and called Nathan numerous times and every time he answered the phone or got right back to us within a short time period. We have gone through several loans in our lifetime but this one was the easiest. Nathan made the difference.

Specialist: Nathan R. Maine, Customer: RonaldD.

The refi went well. Steve was available to help at all times. I felt my needs were met efficiently. The process was quick, which helped keep a stressful situation to a minimum.

Specialist: Steven P. Mello, Customer: ElizabethO.

Jeff was a tremendous help in getting us through a difficult situation. Our prior mortgage company had been negligent in their title search and we had spent so much time getting the taxes settled. Jeff was always just a phone call away keeping us informed of the process and there for support and recommendations. He always returned our calls.

Specialist: Jeff VanderVorste, Customer: JosephB.

Walter is a man beyond compare. He is a dedicated professional who was calm, sincere, concerned, and wise. I could not have asked more from anyone. He spent much time with me and never hurried and always did what was best for his customer. Walter should be “cloned”. I want to thank him for giving a new life that I can enjoy. His wisdom and concern was extremely helpful.

Specialist: Walter Korzeniowski, Customer: JoG.

This was one of the best experiences we have ever had in applying for a mortgage. We were kept up to date with accurate information via emails and phone calls.

Specialist: Bruce Nance, Customer: StephenG.

I responded to an advertisement and Celine worked with me. I accomplished a very successful refinance of two mortgages. It was a pleasant experience. I carry Celine’s card in my wallet.

Specialist: Celine Rice, Customer: AlbertT.

Our experience with Dave was very informative. He was always helpful whenever we called. We were very satisfied with the handling of our mortgage.

Specialist: David Shaw, Customer: WalterP.

I would like to commend John on his knowledge and courtesy. He was extremely patient and helpful in explaining the whole loan process. He answered many questions for me. He is an asset to your company.

Specialist: John Castore, Customer: HelenB.

Rik was very helpful during the loan process. He was very informative on how the loan process worked. He was also very dedicated to my needs as a customer. A lot of people only care about making the sale but Rik seemed to care about my needs. I would definitely come back to AFS for future business.

Specialist: Kevin Brennan, Customer: DavidQ.

Kevin was great to work with because of his ability to answer any question or concern. He is very professional and helpful. I would recommend him a friend.

Specialist: Kevin Corbett, Customer: EileenS.

Steve was GREAT - he knows his job and covered every possible problem. I could call him at anytime and if he was unavailable he would call me back promptly. I have recommended your company to my family and friends because of Steve. The agent who did the closing also did a great job. Thank you AFS.

Specialist: Steven P. Mello, Customer: GeraldV.

During our refinancing Michael was always available. He would always answer any questions I had. I was satisfied.

Specialist: Michael Holtman, Customer: DawnE.

Excellent! I would recommend anyone to David.

Specialist: David Shaw, Customer: FiladelfioC.

It was an absolute pleasure working with Rich. His experience shows every step of the way. It was a fluke that I called AFS, but when I spoke to Rich I knew that I had made the right decision. Rich is an asset to AFS!

Specialist: Richard Barnes, Customer: JohnP.

William was very helpful to me. He did a wonderful job in helping me get this loan. The interest rate he gave me was wonderful. If I need another loan I would not use anybody else except William.

Specialist: William B. Mitchell, Customer: JoannT.

Nathan was and is absolutely wonderful! He was very helpful in everyway and everything. He answered any questions and concerns we had and explained everything thoroughly. He has a great attitude and you can tell he loves his job. It was a pleasure to do business with Nathan and we would recommend him to anyone we know. Nathan is great!

Specialist: Nathan R. Maine, Customer: WilliamB.

Anthony is the kind of man you want working on your behalf to fully make your loan process a total success. He is precise in his requests for information from the applicant and processes it quickly so that the total experience becomes a pleasure rather than a stressful ordeal. He is very professional in his approach and is extremely courteous when talking to us. He exhibits his extensive knowledge in the process and answers all questions thoroughly.

Specialist: Anthony Desano, Customer: RolandG.

Sandra did a great job in helping us obtain a refinancing loan. I was very satisfied and everything was excellent.

Specialist: Sandra Burroughs, Customer: GirardF.

Robert has been a tremendous help and has been understanding of my concerns. This is the second time we refinanced with him and both times have been great. He answered all of my questions openly and honestly and has been there by my side the whole time.

Specialist: Robert B. Wright, Customer: PaulB.

Overall experience with Nicholas was excellent! Nicholas could not have been more helpful and informative.

Specialist: Nicholas Cudmore, Customer: SaraB.

William was very helpful throughout the process. When problems did occur Bill was helpful in straightening them out to his best ability.

Specialist: William Scavotto, Customer: SandraL.

Bob was helpful with telling us what we needed to process the loan and always told us what stage we were at. He kept us informed at all times.

Specialist: Bob Beck, Customer: DeirdreM.

Brian was very helpful and informative. His responses were timely and he always let me know the status of my loan.

Specialist: Brian Wheelin, Customer: LeilaniM.

David did a great job. He kept us informed with the progress of the refinance. He’s a great guy. Thank you very much for everything.

Specialist: David Martin, Customer: ErnestB.

My husband and I have dealt with Eric twice now on refinances and it has always been a pleasure dealing with him. We highly recommend Eric to anyone we know looking for a new or refinanced mortgage.

Specialist: Eric Carden, Customer: DawnP.

I was very satisfied with Nicholas and with the overall performance. I can’t complain about anything.

Specialist: Nicholas Serino, Customer: IrvinC.

Dean was excellent! He was prompt and notified us of any expectations or delays. He kept us informed of the process and was very congenial. He was always easy to contact and always had answers.

Specialist: Dean Porter, Customer: SheilaT.

Stephen was a pleasure to work with. He was helpful, professional, and knowledgeable.

Specialist: Stephen W. Wight, Customer: JohnC.

The service was wonderful. Melissa has a very good business head – she is very well mannered and helpful. I enjoyed talking with her.

Specialist: Melissa Paquette, Customer: EvaB.

From the first phone call, I felt that Nicholas was very interested in helping me. I’ve refinanced a few times over the past couple of years and this was the most helpful of all my experiences. Thanks so much!

Specialist: Nicholas Cudmore, Customer: JohnR.

Sean was great. He was on top of things and was never too busy to talk and always answered my questions and returned my calls. He comes highly recommended. He made the whole refinance situation very easy and in terms I was able to understand.

Specialist: Sean P. O'Brien, Customer: JeffreyM.

Edward completely surpassed all my expectations. He was very professional throughout the entire process. He explained everything using terms I could understand. It was a pleasure to work with him in this tough economic time.

Specialist: Edward Bidlack, Customer: ThomasB.

This was our second experience dealing with Angela. She is very professional, knowledgeable, and trustworthy. She was exceptional from start to finish. I would highly recommend her and AFS to anyone.

Specialist: Angela Gioia, Customer: MarkM.

Nathan was excellent. He continually kept in touch, advising me of the progress every step of the way. He acted immediately to correct my issues.

Specialist: Nathan R. Maine, Customer: EdwardR.