Hear from our Customers in Illinois

I appreciated the speedy process of our application that was done by Joe. I thought everything was done in a timely manner. He answered all our questions and concerns. Thank you Joe for all that you have done for us.

Specialist: Joseph K. Veitch, Customer: MarthaM.

Anthony was very professional and answered all my questions and concerns. He was very down to earth and had a very good personality.

Specialist: Anthony Desano, Customer: WilliamW.

Anthony called all the time letting me know what was happening. Any questions I had were always answered so that I understood. I could call anytime and he would always get back to me, and he was very pleasant. Thank you for everything.

Specialist: Anthony Desano, Customer: CindyB.

Keith was available and attentive to my needs at all times.

Specialist: Keith Costello, Customer: DonaldH.

Robert was very professional. He did everything he said he would. He stayed in contact with me and my wife on every step that was needed. I was very satisfied in Robert in what he said would happen and there wasn’t any running around. To me that meant a lot because that doesn’t happen to often. Overall it was a great experience and my financial situation looks a whole lot better.

Specialist: Robert B. Wright, Customer: VeraM.

From start to finish Keith explained everything in detail and answered any and all questions. Keith also stayed in touch with us through out the whole process. Keith knows his job and does it very well.

Specialist: Keith Calabro, Customer: TerryO.

Everything was great! It was very easy to do business with Matt. It went very quickly - which is what I needed.

Specialist: Matt Kestler, Customer: MatthewB.

Dealing with AFS was much easier than I expected. Forms were easy to understand and any questions were answered in detail by Greg who made sure I knew exactly what was needed. Greg has been a wonderful loan officer to work with. I have no one to refer at this time but I will definitely suggest AFS if ever asked.

Specialist: Gregory Mullen, Customer: RodneyH.

John was an excellent person to work with in every way. We had some very unusual and surprising obstacles to overcome. John was always helpful and polite and trustworthy. We were very impressed with the whole process because of the difficulties of our situation that occurred. We are very thankful and grateful for John’s advice and being a real friend to us in this difficult process.

Specialist: John L. Burns Jr., Customer: JamesR.

My experience working with Sabra and AFS was satisfying. Sabra not only provided the expertise I needed but also expedited the transaction in a timely manner. Thank you Sabra and AFS.

Specialist: Sabra Perpall, Customer: PaulA.

My experience with Chris was very professional, personable, knowledgeable and efficient. He worked hard and contacted me every step of the way with any concerns. We hit a couple of bumps in the road which he cleared up promptly. I would recommend him to anyone who needs to do a refinance. I was and am very pleased with Chris’s work.

Specialist: Chris Horley, Customer: KathleenC.

Greg was a joy to work with - he followed through from start to finish. I'd want him to help me again.

Specialist: Gregory Mullen, Customer: RodneyC.

Loretta was very helpful and made the whole thing pleasant.

Specialist: Loretta Burke, Customer: JosephS.

The process went smoothly and we were able to achieve our goals with Gregory.

Specialist: Gregory Mullen, Customer: RaymondS.

Sabra answered all my questions honestly and professionally. I felt at times we were friends. She is a very good person to work with. I really feel if I have questions a year from now I could call her.

Specialist: Sabra Perpall, Customer: TerryT.

Loretta went above and beyond to help us. Her sincerity, kindness, and care for us and our situation really took us by surprise. It’s very rare in these times to find someone who treats you like someone instead of just another number.

Specialist: Loretta Burke, Customer: JeffreyS.

I never conducted such serious business with someone I have never met eye to eye, and yet I came to know and respect Keith as if we were in the same room. He was more helpful and friendlier than I ever expected. He always worked hard for my best interest.

Specialist: Keith Calabro, Customer: MarkA.

Drew was a tremendous help. He answered all of our questions in a timely manner. There is nothing I would change. Drew was very professional, courteous, and honest. My family thanks him from the bottom of our hearts.

Specialist: Drew LeBlanc, Customer: MichelleM.

Dean was great. I have no complaints. We felt we were in very good hands. He was also very prompt on returning all calls.

Specialist: Dean Porter, Customer: DorisM.

Overall I give Mark an A+.

Specialist: Mark D. Bryan, Customer: PatriciaM.

Brian has been very good through this whole process. He has done everything he could to make it a smooth process.

Specialist: Brian Burns, Customer: AngelaW.

My experience was excellent! Chris was very professional and everything went very smoothly. All my questions were answered promptly.

Specialist: Chris Horley, Customer: KathleenR.

Sabra did a great job helping me. Thanks!

Specialist: Sabra Perpall, Customer: EricR.

Bruce was wonderful! He became familiar with our case and was always available to answer questions. He kept us updated.

Specialist: Bruce Nance, Customer: KimberlyF.

My experience with Drew was great. I called with practically no hope of getting a loan and with Drew’s help, we got one! He called when he said he would, answered questions (and there were a lot of them) and helped us get all the paper work we needed for the loan. He is great for your company.

Specialist: Drew LeBlanc, Customer: Sherry K.

We liked working with Marco and he was always there when we needed his input on things. He got the job done!

Specialist: Marco P. Melo, Customer: FredricoW.

Michael did a very good job. He knew what we wanted and got the job done.

Specialist: Michael Fecteau, Customer: LarryC.

This is my second refinancing with James. The first one was in 2007 and because of efficiency and outstanding service this is why my husband and I chose to contact James again and take advantage of the low market rates. As we anticipated, James took great care of us and our refinance went smoothly. James is definitely an asset to you company

Specialist: James Melton, Customer: MaryC.

Ralph was always courteous and pleasant to talk to at anytime. If I had a question and had to leave a message he always called right back to make sure that it got answered and that I completely understood everything. I was very happy with him.

Specialist: Ralph L. King, Customer: AlethaA.

My experience with Dean was completely satisfactory. He returned my calls when he said he would; which is rare to find in someone. All my questions were completely answered in a friendly and quick manner.

Specialist: Dean Porter, Customer: BrandonF.

I was very satisfied with Keith. He was there for us from the beginning to the end. He’s a true professional.

Specialist: Keith W. Pyatak, Customer: EdwardK.

I’m extremely satisfied with my overall experience in obtaining a loan through AFS and particularly with the personable help of Keith. He walked me through the process so I knew what to expect along the way. He exceeded my expectations!

Specialist: Keith Costello, Customer: MarjorieS.

Bruce was very pleasant to work with and really attempted to meet my needs in regards to this refinance.

Specialist: Bruce Nance, Customer: CharlesK.

I could not have worked with a more professional person. His kindness, understanding and compassion was so greatly appreciated.

Specialist: Steven P. Mello, Customer: JacquelineD.

Patrick was very patient and understanding of all my worries and fears about refinancing our home. I appreciate his patience and professionalism while working with us.

Specialist: Patrick Shaw, Customer: BelindaC.

I was very pleased and satisfied with the service provided by Greg. He was very helpful and all procedures were carried out as promised. For the most part he was available whenever I contacted him and he was flexible in working with me at all times.

Specialist: Gregory Mullen, Customer: KathleenJ.

Daniel did an excellent job. The whole experience went very well. I’m so glad I called – thank you so much! Thank you again!

Specialist: Daniel Hanson, Customer: DawnB.

Nicholas was very professional when he was handling my loan. He wanted to get it closed as mush as I did. It took a little longer then I wanted it to but Nick kept me filled in with what was going on. Overall I was very happy with Nick for helping me with my loan.

Specialist: Nicholas Serino, Customer: TerryS.

What can I say? I am very pleased with the way Matt handled my affairs. He kept in constant contact and responded timely to all my calls. He even gave me his cell number and I was able to call him even when he wasn’t at work. His patience was great!

Specialist: Matthew Sherman, Customer: NormanW.

For anyone who is thinking of doing this you can be assured that you are going to get all the help you need if you speak to Ryan. Everything went just as I was told it would from the first phone to the last. New we are out from under three high interest loans savings us hundreds of dollars. Thank you AFS and Ryan.

Specialist: Ryan Meyer, Customer: BrianP.

Rob was very helpful to me in helping me get through this loan. He went over everything with me and was very polite.

Specialist: Robert B. Wright, Customer: BlancheM.

Steven had great customer service. I would recommend him to anyone.

Specialist: Steven P. Mello, Customer: MichaelW.

I just want to thank Jim for all his help. We would not have been able to take this cost saving measure that we really needed. People in your profession have been taking a beating in the media lately. I just want to let you know you are appreciated.

Specialist: James Melton, Customer: BradR.

The service was great. Ian was very easy to talk to. He explained everything very well. We are pleased to be with AFS.

Specialist: Ian Aubourg, Customer: StephenK.

Len was very helpful in all situations that were encountered. He was always available and explained things thoroughly. He seemed to be very knowledgeable.

Specialist: Leonard Machado, Customer: MarilynC.

Bill was very understanding of what I needed to do and went more than the extra mile for me. I would like to thank AFS for having someone like Bill on staff that does go the extra mile and help people like myself to obtain a lower interest rate loan with fewer years.

Specialist: William B. Mitchell, Customer: DebbieC.

Philip was great. He was always accessible and explained anything I asked in detail. By the time my loan was closed I felt like I made a friend in Phil. Thank you!

Specialist: Philip G. Morris, Customer: VincentI.

Drew accomplished miracles! My other mortgage company created obstacles but through it all Drew helped where he could and supported me. I would like to thank him for all his help and support.

Specialist: Drew LeBlanc, Customer: CarlG.

My experience with working with Sabra was excellent.

Specialist: Sabra Perpall, Customer: JamieH.

Jamie was wonderful. He answered all of my questions and he was available for me whenever I called. We even talked on his personal time when I needed a question answered.

Specialist: Jamie Layman, Customer: AndjelkaT.

Phillip inspires confidence and trust. He is knowledgeable and even available to answer concerns regarding our transaction. He took the time to explain details of the refi process.

Specialist: Philip G. Morris, Customer: EdimahL.

David does an excellent job of helping one through the process of refinancing a home loan. He is able to answer all questions and concerns. If unable to take my calls – he always returned them promptly in a timely manner. Thank you David for your help and if I hear of anyone looking to refinance – I will refer you.

Specialist: David Labbe, Customer: DrewM.

Karl was very helpful and helped me in everyway to get my home refinanced.

Specialist: Karl H. Haynes, Customer: ChristineA.

I was extremely happy with the service that I received in dealing with Keith. He was very diligent in returning my calls and explaining the procedures.

Specialist: Keith Calabro, Customer: VickieH.