Hear from our Customers in Georgia

Joe surpassed my every expectation. He was like an old friend who understood my every concern. He has an unbelievable memory and he always returned my calls. I would be proud to have him as a grandson!

Specialist: Joe Impagliazzo, Customer: IrisG.

Philip was very helpful and informative, he was very professional and didn’t pressure us but was always there to help us and answer our concerns. This was a great experience.

Specialist: Philip Chaffa, Customer: DonnaS.

Adam was very pleasant to talk with. If I had a question, he could always answer it. He was always straightforward with me. Refinancing is a big step in a lot of people’s life and it helps when you have someone as understanding as Adam was.

Specialist: Adam Souza, Customer: DavidM.

Kevin was so kind. We were satisfied with all his answers to our questions. We were very pleased. He made everything clear to us, the things we did not understand he explained.

Specialist: Kevin Richardi, Customer: FayeJ.

Dean was very pleasant. He explained everything and I understood the process. The process went in a timely manner. He is just a pleasant guy.

Specialist: Dean Porter, Customer: TonjiaP.

We met Nick by calling for information on a mailer that we received. He was very professional and knowledgeable throughout the entire process. He answered all our questions in a timely manner as well. Everything was excellent and we are pleased.

Specialist: Nicholas L. Christ, Customer: PeggyB.

From the beginning Ralph was very caring and considerate no matter how many times I called he never lost his patience with me. He always kept me informed during the process. Ralph is truly an asset to your company. I will be eager to tell others about the pleasant experience I’ve had through out this loan process.

Specialist: Ralph L. King, Customer: AnitaS.

David was very good. His service was very fast. He closed our loan in good time.

Specialist: David Labbe, Customer: SammyH.

Tayla was incredible. She was available anytime I needed questions answered. She quickly returned phone calls and has even helped with questions after closing!

Specialist: Tayla Fusaro, Customer: RalphB.

Everything was handled very pleasantly and if I had to call him and ask a question he was right on it.

Specialist: Nicholas Cudmore, Customer: ElaineG.

I have already done business with Brian in the past. I was so impressed with his ability to help me and the understanding he has for everyone that I called him again. He gets the job done so fast. I appreciate him so much.

Specialist: Brian Kilday, Customer: MarshaK.

My overall service experience with Kristy on a scale from 1 to 10 being that 10 is very satisfied that is what I am. She is the best.

Specialist: Kristy Slater, Customer: BeverlyH.

Anthony was very nice to me and my family. We had given up and thought there was no way out of debt. Then Anthony called me back and told me what he could do to help so we got started with all the paper work. Thank you Anthony you changed our lives.

Specialist: Anthony Rodrigues, Customer: PeterS.

Charles did a very good job with our loan. He was always available and worked to meet our needs. I had a great experience and he did a great job!

Specialist: Charles Foley, Customer: E. AveryT.

I don’t know of anything better that Rich could have done. I called him and he took it from there and helped me get the right loan. I don’t know too much about your business so he explained it to me thoroughly. If I ever know of anyone who needs a loan, I will refer them to Richard.

Specialist: Richard Barnes, Customer: MarellW.

David did a very good job of handling everything and making sure the loan got approved.

Specialist: David Labbe, Customer: TimothyD.

Ambrose was very courteous throughout the entire process. He handled all aspects of the refinancing process very professionally, thoroughly and quickly. We were satisfied with his service.

Specialist: Ambrose Ling, Customer: SabineS.

Maria was so helpful and understanding. She helped us in every way. Now I have a little peace of mind that my bills can be paid. She was always there to listen and answer any questions we had and to make sure our loan progress went smoothly.

Specialist: Maria Fernandes, Customer: MargieL.

I was very pleased with my experience with AFS and working with Kristy. She was very helpful.

Specialist: Kristy Slater, Customer: ChristopherS.

It was such a joy to have Sally work with us on our loan. She was there to answer any questions. She kept us informed at all times, by phone calls or email. We are forever grateful to Sally for her untiring efforts to keep us on track during the loan process. I have recommended Sally to all of my friends.

Specialist: Sally Burnham, Customer: MarvinM.

Paul was the most thorough person that we have ever dealt with. He kept us updated daily, and with every question we had he was prompt to keep us informed. Contacting him was no problem via email, phone, fax or postal services. He was always there for us. We have been impressed with his efficiency.

Specialist: Paul Ottoson, Customer: LeeroyD.

We were thoroughly pleased with Jennifer. The professionalism of Jennifer left absolutely nothing to be desired. She responded promptly to all requests in a very courteous manner. She listened well and followed through efficiently on what she promised. She is a definite asset to AFS who reflects positively on your business. It was a pleasure working with her.

Specialist: Jennifer Lynch, Customer: JuanitaL.

Thanks again for all you have done for us. Our lives have changed for the better.

Specialist: Katherine Langer, Customer: JeffG.

The overall service experience was excellent. I can certainly understand why Dawn is one of your best loan officers. She has a unique ability to make her clients feel at ease when doing business. Dawn was very thorough and answered questions we had. Dawn was an absolute delight to work with.

Specialist: Dawn LaComb, Customer: CharlesD.

We really didn’t think anything or anyone could help us with our financial situation. However, Sandra was positive and gave us hope with her knowledge of her profession. She was very courteous, professional and earned our trust. This was the best and most profitable refinancing process we have ever experienced.

Specialist: Sandra Burroughs, Customer: DoraC.

We were very pleased with Ian. He was always very helpful and kept us informed.

Specialist: Ian Aubourg, Customer: DeborahS.

Bryan did all that was expected of him. He was nice and answered all questions and informed me of all information and general knowledge about the loan in a timely manner.

Specialist: Bryan LaFountain, Customer: EarnestD.

Sarah did an extraordinary job. She made sure that her client was taken care of. She made sure I understood everything, and she took the necessary responsibility to complete her job. I would recommend her services and the company to anyone and everyone. Sarah definitely deserves a step up in promotion. Thank you Sarah and the AFS company, you have been a blessing to our family.

Specialist: Sarah Dillon, Customer: BobbyW.

I work at an insurance company and we expect nothing less than excellent customer service. I expect to receive the same and Norman provided excellent customer service. My payments were reduced by over $150 a month. This was very helpful.

Specialist: Norman Leung, Customer: CindyF.

Peter was very helpful from the first time I spoke with him. He presented himself in the most respectful manner. Peter was able to answer my questions and put me at ease during the whole process of my loan. He is an asset to your company.

Specialist: Peter Wald, Customer: DimitriF.

Anthony did not meet my expectations - he went over and beyond what I thought a loan officer would do. He treated me with the utmost respect and was helpful and truthful in everyway. I don’t know about other loan officers but if you have others like Anthony, AFS would be the number one lender in the US.

Specialist: Anthony Desano, Customer: AnthonyP.

I could not have been more pleased and Mack was an excellent agent! He always kept us well informed.

Specialist: Macken Dolan, Customer: JeanB.

Maria was very good in understanding our needs and helped us in our loan experience with AFS. She is very professional and honest.

Specialist: Maria Fernandes, Customer: SamuelJ.

I would like to take a few moments of your time to tell you what you probably already know. AFS has the best customer relations people in the home equity business, most notable is Jeremy. Jeremy has worked untiringly on our loan package. He has educated and counseled us about the loan process and equipped us to make the best possible decision for our needs. Without his help we would be at square one. My wife and I have had many employees through the years and ones like Jeremy are rare indeed. I would not be surprised if he rapidly ascends the AFS corporate structure. Jeremy and AFS are number one in our book.

Specialist: Jeremy Struzik, Customer: TyrellJ.

Richard was very diligent, knowledgeable, and extremely helpful in helping me achieve my goals.

Specialist: Richard Barnes, Customer: FranciscoD.

I am very satisfied with the loan process. Glen did as he told us he would do in the beginning and followed through. The loan process was quick and painless. Thanks Glen!

Specialist: Glen Macnie, Customer: TimothyA.

Joe was very helpful and gave very clear instructions on how to prepare and get the materials back and forth to his office. He returned calls and was always willing to listen and answer questions. He is a professional in his field.

Specialist: Joe Muscarella, Customer: MarionF.

The overall experience was very positive. It was a pleasure working with John. He made us feel as though he really wanted to help us and that he could be trusted to tell us the truth. He never seemed irritated by our questions and many were annoying. We felt no question was irrelevant or too small. I really appreciate that.

Specialist: John R. Wheeler, Customer: RuthaC.

Jeff is an outstanding member of your company. He helped me step by step through the loan process and if I had questions about anything he answered them. It has been a pleasure talking with Jeff and his knowledge about the job is great. I truly appreciate everything that he has done for my family. Again, thank you very much and I wish you much success.

Specialist: Jeff VanderVorste, Customer: JuanP.

Aisling was very professional and courteous. She made us feel comfortable with the whole loan process. She was available anytime we had questions or concerns.

Specialist: Aisling Grimes, Customer: DelisaD.

Kevin kept me updated through the whole process. He was very professional and answered all of my questions. He kept me informed from day one and never left me hanging. Overall, Kevin was professional and courteous. He knew what he was talking about.

Specialist: Kevin Preble, Customer: MichaelT.

John was very prompt in getting everything in order. He was always available. He made the whole process easy to understand and he was always courteous and polite.

Specialist: John Bigda, Customer: AdriaK.

From my initial phone call to AFS when I spoke to Celine to inquire about refinancing our home mortgage all the way to its completion, Celine was a delight to work with. I think the thing I appreciated the most with working with Celine is the fact she spoke to me and never down to me. Also her enthusiasm throughout the loan process kept the entire experience very positive and there wasn’t one time where the process was stressful. My wife and I couldn’t be any happier with the experience we had and I’ve already started referring friends and colleagues to AFS and in particular Celine.

Specialist: Celine Rice, Customer: DavidE.

Celine was very professional from the first phone call we made to AFS to the final call she made to us to be sure we were completely satisfied. If we had questions or concerns and either called and left a message or emailed Celine, she was prompt in getting back to us with information we requested or the answers we had asked about. The few delays we faced were not something Celine had any control over but even those set backs were addressed immediately. Your company is very fortunate to have such a knowledgeable and professional employee. I would like to thank Celine for taking care of us and handling our loan.

Specialist: Celine Rice, Customer: NancyB.

John was a delight to talk to. He was polite and very caring about my needs and always returned my calls in a timely manner. He was pleasant to talk to whether we talked business or casual. I miss talking to him. He is an asset to your company.

Specialist: John Bigda, Customer: GraceP.

I have nothing to say but good things in regards to Catherine. She was very pleasant to work with and she showed so much concern. She never failed to return my calls and she always had the answers that I needed. Catherine has really helped me to get my head above water. My overall opinion about Catherine is “give her a raise”.

Specialist: Catherine Hourihan, Customer: SandraG.

John did a great job and I couldn’t have received a better loan officer. John was very courteous and very quick in getting the paperwork to us. He was a very honest man and we enjoyed working with him.

Specialist: John Bigda, Customer: CharlesW.

Greg made the whole process very easy.

Specialist: Gregory Ganser, Customer: KennethM.

Dean was excellent. He was very pleasant on the phone. He was always available to answer any questions or concerns I had. I am very pleased your company was able to provide me with a better interest rate.

Specialist: Dean Porter, Customer: PatriciaB.

I think your company and Joseph did a wonderful job.

Specialist: Joseph Halfpenny, Customer: MarkC.

I felt like I was Frank’s only customer. He was always available and took a lot of time explaining things to me and worked to get the best deal. He really knows his job and I totally trusted him. I have so much confidence in Frank I referred my friend to him. Frank is top notch!

Specialist: Frank Todisco, Customer: ElisaC.

Kevin did a wonderful job with having the information I needed to get through refinancing. He made it all possible and was very professional. I thank him very much for being understanding of my situation.

Specialist: Kevin Corbett, Customer: SamuelM.

Kristy was a pleasure to work with. She was very helpful in our refinancing and able to answer all of our questions. If we called and she was away from her desk or on the phone she promptly returned our calls.

Specialist: Kristy Slater, Customer: JoyceL.

Maria exceeded my expectations. I was very apprehensive but Maria was very knowledgeable and answered all of my questions - putting me at ease.

Specialist: Maria Fernandes, Customer: BrendaS.

Joe was excellent to work with and talk to - thank you for all of your hard work and help!

Specialist: Joe Impagliazzo, Customer: JenniferN.

This has been an extremely great experience. In a time when we needed help - Joe was kind, caring and very professional. We thank him very much!

Specialist: Joe Impagliazzo, Customer: BarryB.

The service that Matthew showed to us was great. If I had to refinance again I would ask for him. He answered all our questions. Thank you Matt for all your help.

Specialist: Matthew Fenster, Customer: WilliamB.

I was amazed at how fast everything went, while we were refinancing. Scott was very nice and answered our questions quickly and was very polite. I would recommend AFS and Scott to all my friends and family.

Specialist: Scott Kopecky, Customer: JamesC.

Without Brian’s expertise and professionalism our loan would not have gone through. I am grateful to him for his understanding, expertise and help. I would give him a 12 on a scale of 1-10. Thanks!

Specialist: Brian Burns, Customer: GregoryO.

It was a pleasure working with Justin. He was good with returning calls and got a very good interest rate.

Specialist: Justin Bolton, Customer: MarcusM.

I have never had such a great experience! It was truly remarkable. We could not believe it. Robert was EXCELLENT! He is an outstanding individual and now a friend.

Specialist: Robert E. Petrucci, Customer: GregoryJ.

I found Melissa to be very professional, understanding and polite.

Specialist: Melissa Paquette, Customer: WillieS.

I really enjoyed working with Walter. He was very helpful to me. He made my loan very easy with no problems. He was always available and honest with all the answers.

Specialist: Walter Korzeniowski, Customer: GeorgeS.

We had a great experience with Jeff! He helped us refinance our house in a timely manner, and answered all our questions without making us feel stupid, and he kept in touch with us throughout the process! Thank you.

Specialist: Jeff VanderVorste, Customer: SheilaD.

I would like to say that every business should wish to have an employee like Ian. Ian went above and beyond our expectations. He was available and able to answer questions when I called upon him. He was very helpful in all aspects of the loan application. He assisted in making decisions and led us through the whole process in a very professional manner.

Specialist: Ian Aubourg, Customer: LarryB.

Ryan kept a total positive approach when I would have given up. He is a pretty great guy! Thanks Ryan!

Specialist: Ryan Meyer, Customer: MaryH.

From the first couple of phone calls with Bryan it was apparent I did not need to shop around for a better deal. Bryan’s professionalism, knowledge and advice gave me confidence in the AFS loan process. Everything went smoothly.

Specialist: Bryan LaFountain, Customer: AnaB.

Jim was very helpful. I would use him again for future business.

Specialist: James Melton, Customer: AnnaH.

Lori was great to work with – she helped my situation go smoothly. I really do appreciate everything that she did.

Specialist: Loretta Burke, Customer: CarmelaB.

We were both very impressed at how David handled our loan. He was very professional in every aspect and was very accommodating with all of our questions. We would definitely refer him to anyone in need of assistance.

Specialist: David Labbe, Customer: JohnS.

Sally was wonderful in meeting all my refinancing expectations. It was a pleasure doing business with her. She is very easy to communicate with and understand just what I wanted to accomplish and made it happen for me. I thank Sally…she is the best!

Specialist: Kevin Brennan, Customer: MaryH.

Everything was done in a timely manner. Keith kept in contact with us. He kept us informed on everything that we needed to know.

Specialist: Keith Calabro, Customer: MelvinP.

Matt was very professional at all times. From this experience, I am referring a few of my friends.

Specialist: Matt Brent, Customer: JamesG.

Jeff was outstanding. I was trying to get a matter resolved for over two years. Thanks to Jeff he was able to direct me to the right person and we got it taken care of. I am very grateful to Jeff!

Specialist: Jeff VanderVorste, Customer: MelissaM.

I am happy with the excellent service I received from Luca.

Specialist: Luca Dewey, Customer: CarlesG.