Hear from our Customers in Alabama

Everything was very fast and to the point. Sean answered all my questions and let me call him anytime. Sean told me when he wanted everything done and when he thought we would close and it was actually sooner then he quoted us.

Specialist: Sean Sullivan, Customer: KellyC.

Kevin was wonderful! I could not have had a better person to work with than Kevin. He even gave me his cell phone number in case I had questions after work hours. He was amazing!

Specialist: Kevin Richardi, Customer: SaraT.

David was very helpful to me in a time of great need. I was in a situation after 21 ½ years of marriage that I never thought I would be in, a divorce. I needed to refinance as soon as possible to keep my home and pay off bills. It took exactly 3 weeks from the first phone call to the closing of the loan. I am so grateful and impressed that I never had to leave my job or my home to conduct this business. David was so nice and understanding and helpful. I am very grateful to him and AFS. I consider this a God send.

Specialist: David D'Ambra, Customer: RachelC.

I had a wonderful experience. Sarah was always confident and positive from the first day I spoke with her. She was always professional and encouraging even when I wasn’t.

Specialist: Sarah Dillon, Customer: DanielleB.

I received from FHA a fixed rate loan. I called the number and Dustin answered and I explained what I wanted to do. Dustin told me what was needed to complete the application.

Specialist: Joe Impagliazzo, Customer: JamesH.

John was great. He was patient and always called me right back when I called and he wasn’t available. John was very knowledgeable and very professional.

Specialist: John Castore, Customer: NicholasT.

Len was very courteous and professional. He made sure he understood our needs and situation.

Specialist: Leonard Machado, Customer: JohnW.

I would like to thank Bernie for giving us peace this time of year and years to come. Bernie you are truly 100% customer service. Bernie was available for our calls and questions. He is very understanding and a man of his word. You have two very satisfied customers.

Specialist: Bernie Motta, Customer: RufusS.

Gregory met all my expectations to the fullest.

Specialist: Gregory Mullen, Customer: StaceyK.

Bob is one of the nicest people I have ever talked to. He answered all of my questions and was available when I needed him. I have severe medical problems and he always took the time to ask how I was doing.

Specialist: Bob Chace, Customer: PatsyW.

I think Melissa went over and beyond what I thought she should have done for me. I thank her for that.

Specialist: Melissa Paquette, Customer: ChristopherH.

Norman stayed in contact with me on a daily basis. He let me know where I stood at all times. He answered any questions I had and whenever he promised to get back to me - he did. If I ever need to refinance again, he will be the one I call.

Specialist: Norman Leung, Customer: JamesL.

Matthew was very reliable and kept me informed and up to date about what was going on with my loan.

Specialist: Matthew Cox, Customer: MarlaS.

Ryan was very professional and knowledgeable. He was polite, answered all questions, and returned all phone calls. We just can’t say enough about him. He took his own time and went above and beyond to be sure this loan closed promptly. He was always nice and polite. He was great!

Specialist: Ryan Meyer, Customer: RaymondB.

Rodney was always courteous and returned our calls as quickly as he could. In our case I think he went above and beyond the call of duty to get the amount of money my husband needed. His performance was exemplary.

Specialist: Rodney Sorrentino, Customer: RufusC.

Ambrose was extremely helpful with our situation. We came to your company in a deep financial rut and with Ambrose’s help we have made significant strides to get ourselves out of this financial rut. I am confident we are on the right path and we could not have done this without Ambrose’s help.

Specialist: Ambrose Ling, Customer: JustinS.

I felt like Angela was very trustworthy person. We were closing at Christmas and she was there with us till the end. She was very courteous, answered all our questions and explained them very well. We were very lucky to have her on board.

Specialist: Angela Gioia, Customer: CarolynS.

Nicholas worked hard to get us through the refinancing process as smoothly as possible. My husband and I both work full time and we help take care of an Alzheimer’s patient as well so our lives are filled with stress. Nicholas was a beacon of light during a very rough time! He was a blessing.

Specialist: Nicholas Serino, Customer: BelindaC.

Deanna was great. When I called and asked her anything she always called me back and gave me the answer. She always said to me, "Give it a little time. Everything will be fine." She was great.

Specialist: Deanna Yankee, Customer: MozellM.

Dustin was very professional and helpful in this loan matter.

Specialist: Dustin Martin, Customer: LeeW.

Joe was wonderful and helped us every way possible I know. I called sometimes five times a day and he never got upset with me. Joe is a wonderful man and every question I had he answered.

Specialist: Joe Muscarella, Customer: PaulJ.

When I first talked to William I was not sure this was what I wanted to do because I was a single parent. He was very understanding and told me to think about it for a while. After I decided to proceed we ran across several problems but every time we talked he would reassure me and tell me to be patient. Any question that I had he always had an answer to and always returned my calls. I would just like to say thank you again.

Specialist: William Leakas, Customer: VickieW.

From the moment I spoke with Paul - he was considerate and very professional. I felt like I was talking to a very dear friend that had my best interest at heart. He is a wonderful person and I mean that from the bottom of my heart.

Specialist: Paul Ottoson, Customer: SammieC.

The overall experience with your refinancing services was excellent and quick. John was very friendly and I felt comfortable speaking with him. I asked questions that he answered truthfully and explained everything I needed to know before I made my decision. It was a pleasure dealing with him.

Specialist: John Castore, Customer: HelenF.

I was very much impressed with Peter and his manner of handling my request. He was very patient with me and answered my questions in a satisfactory and trustworthy manner. He is to be commended for his patience and willingness to help us.

Specialist: Peter Wald, Customer: RalphL.

I feel that Craig is the reason for our extreme satisfaction with this process. His commitment, professionalism, and devotion to our needs is what impressed us so much that we have shared our experience with friends and family. His honesty and integrity culminated at the end of this endeavor with us having no regrets. AFS is truly fortunate to have such a dedicated and trustworthy individual working as your team member.

Specialist: Craig Zalcberg, Customer: HarryM.

This was well worth it! I’m very thankful for your help and professionalism.

Specialist: Bernie Motta, Customer: TawinaK.

Bill is an asset to AFS. He went above and beyond my expectations during our loan process. He stayed in constant communication to ensure the process went as smoothly as it could. He answered questions promptly and honestly. There were no hidden fees or unexpected surprises. If there should ever be a need to refinance or purchase a home, Bill will be the loan officer I call. I would recommend him and AFS to any future home buyers.

Specialist: William Scavotto, Customer: CodyK.

It was a very good experience. Ryan was very good to work with. He handled our situation very professionally and expedited the process in a timely manner.

Specialist: Ryan Meyer, Customer: ShannonC.

My overall service was just awesome and unbelievable!

Specialist: Jason S. Savoie, Customer: RosaF.

We were very pleased with how quickly everything went. Craig just sounded like an old friend on the phone. He was so polite and put us at ease dealing with him.

Specialist: Craig Zalcberg, Customer: ChesterM.

David was consistent and followed up on every step we took to reach my goal to refinance. I was very impressed with his attitude and knowledge. He made this loan happen and was straightforward and honest about everything. I thank him and AFS for his hard work and support.

Specialist: David D'Ambra, Customer: DavidA.

I got this letter in the mail from AFS and after reading the information I felt comfortable and safe enough to inquire further. When I called I was directed to Joe. Joe said something to me that has never been done in my past dealings with mortgage companies. He discussed with me each of my bills and how the bill might impact my credit score. He informed me about how credit scores are obtained and gave me great advice on how to better manage my finances with or without refinancing. I am 50 years old and have financed many houses. This is the first time someone took the time to discuss all aspects of my financial well being. It should be a requirement of all financial lending institutions to discuss the big picture with potential clients and the impact the requested service might have on their overall financial wellness, good or bad. This service has been invaluable to our family and has provided us with financial security. Joe kept us abreast throughout the refinancing process and we found the process to be seamless and efficient. I highly recommend Joe and the service of AFS to any prospective homeowner.

Specialist: Joe Muscarella, Customer: RhondaC.

It was great experience working with Kevin. He was easy to talk to. He also helped us get over all the hurdles that had nothing to do with AFS. I would recommend him to my friends.

Specialist: Kevin Preble, Customer: DisaT.

I am very satisfied with the job Craig did. He kept us informed and worked to get the loan approved as quickly as possible. Thanks to his dedication and hard work we were able to avoid a financial bind. Not only would we recommend AFS to anyone, we would also send them directly to Craig. He is an asset to your company.

Specialist: Craig Zalcberg, Customer: JohnnyF.

Tom was a great help!

Specialist: Tom Morgan, Customer: PhilipB.

I think the Bill was very helpful and getting our place refinanced. We would recommend him to anyone who needed refinancing.

Specialist: William Bourke, Customer: HowardM.

Ruben was great. I called him and told him what I wanted to do and he came through for us. Ruben is very personable and took the time to listen. By the time we closed on the loan he was my friend. He is a great guy.

Specialist: Ruben Zalcberg, Customer: MichaelC.

Kevin met all of my expectations and more. He did the best job in my eyes.

Specialist: Kevin Preble, Customer: JeanH.

Mack helped me move from a 30 year mortgage to a 15 year mortgage with very little increase in monthly payments. He is a professional and conducted business that way.

Specialist: Macken Dolan, Customer: RogerP.

Mark was outstanding! I will recommend him to anyone I know who needs a loan.

Specialist: Mark Lanen, Customer: MelissaH.

Nick did a great job! He was very professional and explained the loan process in detail and worked hard to make the overall process painless. Nick did an excellent job!

Specialist: Nicholas Cudmore, Customer: TonyD.

Kevin was very polite and thorough in explaining the papers to us.

Specialist: Kevin Corbett, Customer: WaldenR.

My overall experience with Paul was great. It was more than I expected. His knowledge and expertise is a great asset to anyone’s company and I plan on doing business with him in the future.

Specialist: Paul Ottoson, Customer: RalphW.

I am very pleased with the service I received from Bernie. He was very helpful every time we talked.

Specialist: Bernie Motta, Customer: TonyJ.

Paul could have done nothing better. He is a very outstanding loan officer.

Specialist: Paul Ottoson, Customer: WendellH.

The process was very fast, efficient and professionally done. Scott’s responses were prompt and courteous. Communication between us and explanations were excellent and I was made to feel I was not being taken advantage of.

Specialist: Scott Kopecky, Customer: Earceal T.

I enjoyed working with Kevin. He is knowledgeable and polite. This is the second loan that Kevin has helped me with. I was so pleased with him that I recommended him.

Specialist: Kevin Corbett, Customer: John P.

Patrick was very helpful, professional, and knowledgeable. He could not have done a better job. I would highly recommend your company based on my experience.

Specialist: Patrick Shaw, Customer: JoelH.

Nick was most understanding of my situation and was a real professional at his job. I would like to thank him again.

Specialist: Nicholas L. Christ, Customer: SalvatoreF.

Norman was very professional. He was kind to me and he made sure he got me the best refinancing rate possible. If I knew anybody who needed their home refinanced I would be sure to refer them to Norman.

Specialist: Norman Leung, Customer: LaroseP.

Sean was a great agent. He responded promptly to my calls and was very knowledgeable of his profession. My experience with AFS and getting this loan has been painless thanks to Sean and well worth it. I must say that my experience with Sean and AFS was one of the best decisions that I have made in a long time. Thank you Sean for all your help.

Specialist: Sean Delaney, Customer: VerdarelM.

I was very satisfied with Jeff. He was knowledgeable of the information that I needed. He was very professional. I understood him very well. I would recommend him to someone else. He was trustworthy with everything that was said. I really liked working with him.

Specialist: Jeff VanderVorste, Customer: SaraW.

Kevin and I talked on the phone for a good bit during this process – sometimes we would talk about other things which led us to get to know each other a little better, which made it much easier to get through the whole experience. I felt very comfortable talking to Kevin and recommend him to others.

Specialist: Kevin Corbett, Customer: KennethM.

I was completely satisfied with the service I received from Joe. He made me feel very comfortable talking to him about my situation. He handled everything well. He is an asset to your company.

Specialist: Joe Impagliazzo, Customer: BarbaraL.

What can I say about Celine? She was courteous without being ingratiating. She was professional without being condescending. She was knowledgeable without appearing superior compared to my ignorance in this arena. Her friendliness was genuine. Her availability was astounding – available late hours and weekends. In summary I liked her and she worked out a beneficial loan for me.

Specialist: Celine Rice, Customer: RobertP.

My overall experience was great. Mack made the process easy and convenient. He is very professional and your company is very lucky to have him as an employee!

Specialist: Macken Dolan, Customer: BryanB.

I found Lawrence to be above average in dealing with the public. I felt I had met a “friend” who actually cared and wanted to help. We need more people like him in the professional world.

Specialist: Lawrence Russolino, Customer: JohnC.

Greg was a Godsend. I was literally at the end of my rope. Greg was reassuring and confident from the beginning. I could not ask for anyone to be anymore helpful than Greg was. I will always be grateful to him.

Specialist: Gregory Mullen, Customer: TonyI.

First of all I didn’t believe that there was really a program such as what was offered to me. The bank turned me down once trying to consolidate but Marlene gave me great hope at a time that I needed it. I shall forever be grateful to her for her patience and knowledge of the job. This is what we need as a country. Thank you Marlene for everything.

Specialist: Marlene Silva, Customer: JefferyJ.

My experience with AFS and Bob went very well. This was my second time using AFS and that should tell you how satisfied I was the first time around. Bob made this process easy and kept me informed of the entire process. I would highly recommend Bob to anyone needing a loan.

Specialist: Bob Chace, Customer: LeslieJ.

Nicholas was prompt and professional. He worked hard to achieve our goals.

Specialist: Nicholas Serino, Customer: KarenH.

Dustin Martin was the AFS representative for my husband and me in our recent refinancing of our home. I cannot say enough positive things about Dustin. He was very professional, considerate and efficient. He handled questions and issues in a timely manner and communicated with us every step of the way. This process was one of the most positive experiences that John and I have had. I would like to thank Dustin again for all his help and consideration.

Specialist: Dustin Martin, Customer: SandraP.

The best thing about AFS is there are no surprises – which was nice.

Specialist: Deanna Yankee, Customer: BobbieH.

I was very pleased with the service we received from Keith. He put forth a lot of extra effort. Keith was really great to work with.

Specialist: Keith W. Pyatak, Customer: JeanneM.

Craig was a pleasure to work with. He was very prompt in returning calls and delivered everything promised.

Specialist: Craig Zalcberg, Customer: DavidR.

Joe is very professional. He always answered any questions I had in a timely manner. I think he is an asset to your company.

Specialist: Joseph K. Veitch, Customer: SandraB.

My experience with AFS and Adam went very well.

Specialist: Adam Martucci, Customer: RonaldB.

Sally led me through the entire process. I was very satisfied with her.

Specialist: Kevin Brennan, Customer: RobertB.

We could not be more satisfied with Rob’s dedication to finding a solution that would work for us. We have had some problems in the past from failed businesses and have tried for several years to get our affairs back in order. We now have that solution with this refinance and with Rob’s help in making it happen. Thank you for giving us a new start!

Specialist: Robert Danis, Customer: MarvinP.

Ian did an excellent job! Ian made the whole process as hassle free as possible. I don’t know of anything that he could have done any better. Ian was wonderful and I appreciate how he helped me with this process. Thanks AFS and Ian for the job well done.

Specialist: Ian Aubourg, Customer: ElfordB.

Our experience with AFS and Marco was excellent. Marco was most helpful in all aspects. He made the whole experience pleasant and I enjoyed working with him.

Specialist: Marco P. Melo, Customer: GeraldH.

Drew did a good job. I am very happy with the overall service he did. I would like to thank Drew again for everything he has done for me.

Specialist: Drew LeBlanc, Customer: CharlieA.

Derek was very professional and understanding throughout the entire loan process. From start to finish of the loan it took less than 30 days and I really appreciated all of Derek’s hard work. I would highly recommend Derek and AFS to others.

Specialist: Derek Franklin, Customer: MayD.

Matthew was always very professional and very concerned about us. He was able to help lower our payments and interest rate. Thank you!

Specialist: Matthew Sherman, Customer: VickieP.

Our overall experience was handled in a very professional manner by Kristy. From the first phone call to our congratulations – she was always correct and kind. This has lifted a deep financial burden off our family. Thank you Kristy.

Specialist: Kristy Slater, Customer: JoelC.

My overall experience with Paul was great. It was a pleasure working with Paul and I look forward to working with him again in the future.

Specialist: Paul Ottoson, Customer: CarlJ.

I could not have asked for anything more. He was there to answer all of my questions. He kept me up to date with everything.

Specialist: Adam Martucci, Customer: BarbaraC.

Chad met all of our expectations. We could not have asked for a nicer guy.

Specialist: Chad Hickman, Customer: BobbyM.

Neil was very good in helping us achieve our goals. If we had questions about our loan – he would explain it to us. We were very pleased with him. Thank you!

Specialist: Neil Jackson, Customer: David W.